Lawrence Johnson Email & Phone Number

Austin, Texas, US

Austin, Texas, US

Co-founder and Managing Partner of Pure for Men overseeing daily operations and execution of Pure for Men's customer service leg.Focus is Pure for Men's long-term vision while ensuring quality product reaches customers across all geos and platforms.Our goal is a world-class customer experience that consistently evolves based on market trends and.

Houston, Texas, US

Co-founder over product management and sales. We coordinate overall company objectives and carry out milestones along a developmental road map. Within one year, we have successfully delivered to market a mobile app that transforms public TV screens inside bars and restaurants into smartphone-controlled social media jukeboxes. This success is the result of.

Pittsford (Rochester), NY, US

Primary business contact for our client (AT&T) and their Vendor Manager. My deliverables are client satisfaction through consistently excellent customer service and the management of program performance and daily ops within the Digital life account.Client goals and needs are represented in my daily management of program leaders' & internal support teams'.

Pittsford (Rochester), NY, US

Responsible for training technical support and customer service representatives of Sutherland Global Services. We manage the design, delivery and continuous improvement of training programs while conducting assessments, focus sessions, reinforcements and outcome evaluations.I maintain a positive and professional learning environment while functioning as a.

Redmond, Washington, US

As a member of the leadership team, I am responsible for the overall retail operations and customer experience with complete accountability for store operations and personnel management. Tasked with the direction and allocation of employees to meet customer needs, we recruit, develop and manage a great team of associates that execute our diverse set of.

Cupertino, California, US

Promoted from Sales into Customer relations, I served as final level of escalated contact between Apple and our retail customers. In customer care, we represented the legal voice of Apple while addressing customer concerns associated with technical and service related issues. I positioned written responses by email and through outbound phone calls to.

Austin, Texas, US

Foundation Communities is a nonprofit organization providing high-quality affordable housing to families and individuals with low incomes to permanently improve their educational and economic standing. As leasing manager, I was responsible for marketing, leasing, and pre-leasing of rental units. This involved Application and paperwork processing, apartment.

Austin, TX, US

The LanCave was an Internet Cafe and game center launched by the University Housing program in 2005. My role started as part of the planning committee, designing the store layout and machine configuration but later evolved into the store's Supervisor. I managed and trained our employees then crafted promotional events to increase store business. The.

Austin, TX, US

At the SWAT Shop (Students Working with Advanced Technology), we provided innovative, service-focused information technology solutions to MBA students enrolled in The McCombs School of Business program at UT Austin. Our tasks involved diagnosing hardware and software problems within the BSCOE (Business School Core Operating Environment). We repaired and.

As a Bilingual Sales Associate for MCI WorldCom, I reached out to Spanish-speaking households and offered MCI's "Mundo Simple" international calling products. The service was customized for families with relatives in Latin and Hispanic countries that could take advantage of MCI's new competitive rates. Here, I gained valuable experience on positioning.