Daniel Ljungberg Email & Phone Number

Stockholm, Se

Se-172 63, Se

Member of Group Lending Management within Group Product & Advice area. Responsible for E2E Lending Programs for Private Individuals and Corporates, Business Analysis, Process Analysis and all Transformation Managers within Group Lending.

Se-172 63, Se

Member of the Offering Management team at Large Corporates & Institutions (LC&I) Business Area. Responsible for offering and product development for all three product areas. Main objective is to prioritize development from a customer, client, and internal stakeholder perspective related to products, offerings and IT-development. IT-portfolio corporate business owner for all three product areas in relevant SAFe Forums and meetings.

Se-172 63, Se

Daniel is member of CFO Office Management team within Large Corporates & Institutions (LC&I) business area.Responsible for Robotics Process Automation (RPA) team and a team of senior change leaders which focuses on value creation in business transformation activities. The common objective for the RPA and OPEX-teams is to increase value realization in LC&I’s client centric processes through automation, performance management and continuous improvements. Primary stakeholders are LC&I management and product/process owners.

Se-172 63, Se

See above.

Se-172 63, Se

Daniel was Head of Workforce Management and member of Kundcenter management team within Swedish Banking.Responsible for the WFM-processes of approx. 700 FTEs, including resource planning, staff dimensioning, call volume forecasts, 24/7 scheduling, and real time call management. During the year at Kundcenter he was responsible for Kundcenter’s WFM transformation program, aiming to become the best customer centre within Sweden’s financial sector.

Consegna delivers consulting services within strategy, leadership development, lean, organisational development, processes transformation and cost reduction.

Stockholm, Stockholm County, Se

Inkopio is a vendor neutral Managed Service Provider (MSP). The company has developed a state of the art cloud based Vendor Management System (VMS) that is used to centralize administrative support for Consultants/Contingent Workforce.www.inkopio.se

Stockholm, Se

Daniel was member of the executive management team, reporting to CEO. Daniel has been Operational Excellence Director and Chief Procurement Officer (CPO) at Com Hem for 6 years. His responsibilty included Business Intelligence, Lean office, Project Management Office (PMO), NPS center (Net Promotor Score), Procurement, Logistics , Security/IT Security and Facility Management.During his years at Com Hem he was responsible for the company wide operational excellence program. The program implemented the lean/agile philosophy throughout the organization, focusing on improving all customer touch points and internal capability. During these 6 years Com Hem improved EBITDA with 35%, SKI (Swedish Quality Index) for broadband and telephony increased from 62 to 66 and 60 to 67 respectively and the NPS value improved by 40 points. The improvement program also led to a hughe drop in customer service call volume, decreasing with over 30% while the customer base continued to grow. Daniel established several new teams during his period with Com Hem, a Lean Office and Project Office (2010), a business intelligence function (2011) and the NPS department (2012). All these functions has played key roles in Com Hem´s transformation. Daniel has gained valuable experience in Private Equity sales and IPO processes. He was member of core team when BC Partners acquired Com Hem 2012 and responsible for the due diligence coordination during the IPO 2014.

Solna, Sweden, Se

Daniel was member of the Executive Group Management at Eniro, reporting to the CEO. Responsible for Group Procurement and Eniro group projects.Key deliveries included setting-up a group procurement function with responsiblity for all major sourcing activities and negotiations. Key resource in Eniro´s cost transition journey - from prínt to online - with focus on optimizing print related costs and creating online value.Daniel responsibility covered a central team in Stockholm and Procurement Managers in Norway, Denmark, Poland and Finland.During his time at Eniro he introduced procurement category management, established stakeholder responsibility guidelines, improved the procure to pay process with an eProcurement tool and lead the environmental lifecycle project for the printed catalouge.

Stockholm, Stockholm, Se

Daniel was member of the Group Procurement Management team, reporting to Chief Procurement Officer. Responsible for the procurement transformation program including:- Development of SEB's procurement category management- Establishment of group common sourcing process- Procurement policy roll-out in all “SEB” countries, e.g. Nordic & Baltic countries, Germany- Spend analysis development - Development and implementation of supplier relationship management process- Setting-up a procurement career development model - Implementation of eSourcing tool- Coordinated wave sourcing programs with external category sourcing expertise.

Dublin 2, Ie

Daniel has during his years with Accenture gained consulting and project leader experience from several international projects in USA, Canada, Italy, France, Belgium, Denmark, Norway. He has been active in transformation programs within different business sectors, súch as production industry, financial, insurance, postal and healthcare.Relevant experience:Procurement:Development of procurement strategy, organisation & process design and implementation, spend analysis, procurement category set-up, sourcing strategy and contract negotiation.Cost reduction:Supplier cost reduction, administrative cost and headcount reduction by implementing new way of working and new organisation. Working capital reduction:Optimizing accounts payable and accounts receivable, work in progress and stock levels. World wide project. Supply chain:Optimisation of supply chain including sales planning and forecasting. Strategy development:Several assignments including market analysis and business development strategies.

Business process analyst and system implementation consultant.

Msc, Industrial Engineering And Management

Msc, Industrial Engineering & Management