Lucy Jane Watson-Mitchell Ba (Hons) Email & Phone Number

Colchester, England, GB

Colchester, England, United Kingdom

Introducing Blackline’s connected safety solutions to new prospects across the UK, qualifying their requirements and managing the next steps in the sales process with the customer’s specific needs in mind

Colchester, England, United Kingdom

Colchester, United Kingdom

Assisting and driving sales efforts, supporting end-to-end customer evaluations, distributors and being the first point of contact for higher-level customer technical enquiries. Supporting French-speaking customers in their own language.

Colchester, United Kingdom

• Responsible for customer service liaison between a large portfolio of homes and approved contractors. Daily duties include but are not limited to -
• Operating in-house facilities management system to identify, update, progress and track reported issues
• Passing quoted works through to relevant authorizing departments
• Issuing purchase orders for contractor call outs and/or approved quoted repairs or replacements
• Liaising with contractors to track delivery dates and… Show more Responsible for customer service liaison between a large portfolio of homes and approved contractors. Daily duties include but are not limited to -
• Liaising with contractors to track delivery dates and attendance dates

Colchester, United Kingdom

• Responsible for the operational management of the Agency and providing daily support to the Chief Executive. Key achievements and responsibilities include –
• Implementing Governance and Control meetings with the Compliancy Manager to ensure we met FCA obligations at all times.
• Implementing a daily task list to ensure key business priorities were being delivered on time.
• Monitoring holiday and sickness records for staff and ensuring all employees were cross trained in… Show more Responsible for the operational management of the Agency and providing daily support to the Chief Executive..
• Monitoring holiday and sickness records for staff and ensuring all employees were cross trained in other areas, to lessen key man dependency, in the event of staff absence.
• Preparation of statements and invoices on a monthly basis, ready for submission to accountant for monthly management reports.

Colchester

• Working closely with the HR Director, I worked as an HR Generalist responsible for all Recruitment & Onboarding, Employee Relations, Engagement and Learning & Development.Key achievements include –
• Establishing a new Staff Handbook
• Redesigning staff employment contracts
• Updating our HR procedures to ensure they were compliant with the FCA.

London, United Kingdom

When JP Morgan rolled out a new client management database, I was brought in to user test and train staff on the system. With my ability to speak different languages, I travelled to a number of the JP Morgan offices worldwide to provide this training.

London, United Kingdom

I successfully managed a team of 12 Personal Assistants to the Telecoms, Media and Technology bankers in the Mergers and Acquisitions department and was also often called upon to translate and communicate with important clients around the world, such as the Saudi Royal Family, whenever the need arose. My responsibilities also included co-ordinating the day.

London, United Kingdom

I worked for 3 Directors and the Marketing Manager of this company which specialises in providing satellite services to major news and sports clients, to television companies and many other corporations. I was responsible for co-ordinating meetings, agendas, itineraries, organising overseas travel and corresponding with the other offices worldwide.This.

Business Executive Course

One Term Business Executive Course covering shorthand, touch typing, word processing, MS Office Suite, image development, etiquette.

Bachelor'S Degree, Applied European Languages (French And German)

Education record

A Levels in French, German and Business Studies GCSE Spanish

Education record

GCSEs in English Language, English Literature, French, German, Home Economics, Maths and Biology RSA in Computer Studies