Lori Kangun Email & Phone Number

Austin, Texas, United States

Manage analytics team and own all aspects of the day-to-day sales incentive compensation process in accordance with monthly, quarterly, and annual cadence: gather, transform, and analyze sales data; calculate commissions for multiple compensation plans; serve as subject matter expert and act as point of contact for commission inquiries and resolve commission issues• Identify and implement opportunities for continuous improvement in compensation process to increase efficiency, reduce errors, and support scaling during rapid organizational growth• Work with Sales Leadership, Finance, and HR to ensure alignment of incentive compensation plan development with organizational goals• Highly proficient in Microsoft Excel and Captivate IQ Commissions Software• Collaborate with teams from engineering and data science to define and implement operational improvements related to sales operations and other cross-functional processes• Perform ad hoc reporting and data analysis as needed, including accruals, compensation metrics trends, and calculation validations

Austin, Texas Metropolitan Area

Arrive Logistics is a leading 3PL and technology company with over 1,500 employees, 4,000 customers, and 50,000 carriers in its network, Arrive is one of the largest firms in the 3PL industry, having surpassed $1.6 billion in 2021 revenue. • Own all aspects of the day-to-day sales incentive compensation process in accordance with monthly/quarterly cadence: gather, transform, and analyze sales data; calculate commissions for multiple compensation plans; act as point of contact for commission inquiries and resolve commission issues• Serve as subject matter expert on commission calculations and communicate with all stakeholders• Identify and implement opportunities for continuous improvement in compensation process to increase efficiency, reduce errors, and support scaling during rapid organizational growth• Collaborate with Sales Leadership for compensation plan design and implementation• Key contributor in implementation of Captivate IQ Commissions Software• Collaborate with teams from engineering and finance to define and implement operational improvements related to sales operations and other cross-functional processes• Perform ad hoc reporting and data analysis as needed

Austin, Texas, United States

Providing Professional Consulting services to: -North American Life Plans, LLC in areas of Sales Operations, Data Analytics/Reporting, Commission Audits -Presence Wellness in areas of Insurance Claims, Medical Billing, and Clinic Payroll

Frisco, Texas

North American Life Plans LLC is a nationwide independent insurance marketing organization specializing in Individual Health Insurance and Supplemental Coverage, Group Self-Funded Health Insurance, Medicare, Life Insurance, Annuities, and Long Term Care Insurance. -Involved in all aspects of Sales and Financial Operations, including annual budget creation, annual revenue & expense projections, sales metrics analysis, and contracts & licensing -Managed the Commission Department, oversaw an increase of 225% in annual commission transactions during my tenure, for an agent force of 2,000 and over 90 Insurance Companies -Designed and administered compensation and bonus plans for sales agents and employees -Managed development/implementation of Commission System using Odoo in order to scale for company growth -Responsible for bimonthly payroll; implemented a company-wide online payroll software system to streamline payroll procedure -Supported & influenced company direction based on Sales Data analysis, insight, and knowledge of markets and regulations -Developed and maintained relationships with Insurance Carriers in the financial and health markets to facilitate financial activities -Responsible for all company contracts, in tandem with legal counsel

Dallas/Fort Worth Area

-Developed all Agent Compensation processes and systems for nationwide agent force of 2,000+, including Agent Rate tables and bonus plans -Expanded systems and processes to accommodate 1300% growth in annual commission transactions during my tenure in this position -Managed Corporate Office payroll and created employee bonus plans -Developed all company Sales Reports and provided monthly/quarterly/annual analyses of Sales Metrics -Served as subject matter expert for commissions and point of contact for all commission inquiries from both internal and external stakeholders

Master Of Science (Ms), Civil Engineering, 4.0

Field of Study: Water Resources Minor: Environmental Engineering

Bachelor Of Science (Bs), Civil Engineering