Leanne Daniele Email & Phone Number

Virtual

Responsibilities-CRM Management & Automation Implementation: created newsletter templates, scheduled newsletters & broadcasts, implemented workflows and campaigns for automated sequences, and tested & oversaw quality control of sequences.-Tracked and analyzed prospect data, newsletter data, open rates, & client payments.-Edited and updated pages, integrated with CRM and other software, created opt-in pages, landing pages, and integrated shopping carts.-Set up webinars and integrated with CRM & website, oversaw quality control of automated webinars.-Built out courses in membership platforms, and integrated courses with CRMs.-Processed client orders, tracked records, payments, and affiliate payments.-Scheduling: scheduled meetings, booked travel arrangements, and notified clients of upcoming meetings.-Set up scheduling systems and integrated them with calendars, websites, and other third-party systems.-Corresponded with affiliates regarding promotions, sent promo materials and tracked incoming leads.-Onboarded clients, answered client and prospects' questions as they arose, and rescheduled meetings as needed.-Acted as a gateway for the owner by screening voice messages and emails allowing them to concentrate on growing the business.-Set up helpdesks with FAQs for clients.-Managed and oversaw projects, working with small to medium teams.Select Accomplishments-Improved client satisfaction through re-organization of online course structure resulting in significant reduction of course related support requests.-Reduced errors by implementing more thorough tracking methods of client payments.-Consistently met both short and long term deadlines for a variety of projects.-Streamlined operations by creating a training manual and email templates for frequently asked questions and common scheduling emails.-Managed projects, deadlines, and prioritized tasks to allow clients to focus less on the back-end and more on sales and their existing clients.

Elle Indigo is a powerful singer with a wide range who brings passion and emotion to all her projects and performances. Her voice ranges from breathy and light to smooth and powerful, with a bit of natural vibrato, and is reminiscent of Demi Lovato, Banks, and Amy Lee.Outside of singing, she is also a speculative fiction (SF/F, Horror) & comic writer (L. K. Indigo), poet (Leanne Kathleen Indigo), and multi-hyphenate-creative. In her poetry she draws inspiration from the mundane to the mystical, often speculating on love, life, and mental health. Her debut book Blank Canvas, which weaves art through themes of mental health, feminism, and love and heartbreak, is out now under her past name, Leanne Kathleen Ingino.She has a love for fairytales, myths, dark tales, the strange and bizarre, dark humor and puns so bad they’re good, which resonates in her speculative fiction and comics. She’s written short comics that have been published in: Cthulhu Is Hard to Spell 2, Tales from Neverland, and Not So Fair Tales, and is the writer of her stand-alone series: Fangs and Foul Play.Her podcast, Your Daily Dose of Awe, centered around healing, growth, and self-love is set to be out soon.

L. K. Indigo a speculative fiction and comic writer, poet (Leanne Kathleen Indigo), and singer (Elle Indigo) with a love for fairytales, myths, dark tales, the strange and bizarre, dark humor and puns so bad they’re good. She can usually be found trying to create all the things. She’s written short comics that have been published in: Cthulhu Is Hard to Spell 2, Tales from Neverland, and Not So Fair Tales, and is the writer of her stand-alone series: Fangs and Foul Play. Her debut poetry book, Blank Canvas, which weaves art through themes of mental health, feminism, and love and heartbreak, is out now with World Stage Press. Check out her poetry book here: https://www.worldstagepress.org/product/blank-canvas-poem-by-leanne-kathleen-ingino/[Note: some pieces are still under a previous pen name, L. K. Ingino]

Virtual

Processed client orders, tracked client records, client payments, and affiliate payments. Updated web pages and implemented new opt-in pages. Scheduled clients, booked travel, and notified clients of upcoming meetings. Corresponded with affiliates regarding promotions, delivering their promo materials, and tracking their incoming leads. Acted as a gateway for the owner by screening voice messages and emails allowing them to concentrate on growing the business.

Santa Cruz

Promoted store programs and upselled related products. Managed inventory through shelving, re-organizing, and making discretionary returns on slow moving product. Operated a multi-line phone system and handled customer requests. Set up and maintained displays.Selected Accomplishments:>Re-organized and maintained the Graphic Novel and Manga sections which are high traffic sections. Notified from the District Manager that my section was the best maintained and organized in the district.>Lowered shrink in Graphic Novel and Manga sections by consistently keeping up with EAS tagging procedures.

Certificate In Web Publishing, Web Design

Bachelor Of Science (B.S.), Apparel Design And Merchandising