-Provides superior client satisfaction through attentive and sincere relationships with all LKF clients-Oversees the completion and quality of projects completed by account team-Develops and oversees execution of marketing strategy to exceed client expectations and provide measurable ROI-Recognize opportunity and explore additional tactics that are advantageous to client-Meets with account staff on a regular basis to review account activities-Produces ambitious, yet attainable sales forecasts-Oversees account team capacity and adjusts as necessary-Meets all revenue goals-Produces and implements annual and quarterly sales plans for Client Services Team-Passionate about networking and prospecting of new client opportunities-Serves as a leader and mentor for all LKF Client Service team members-Performs onboarding of new staff members-Coordinates and oversees team training exercises-Monitors accounts receivable and credit-worthiness of accounts-Leads in the negotiation of contracts and agreements-Perform research, planning, and placement of all clients' media projects-Establish appropriate media and budgets for clients, and create good stand relationships with media reps-Place insertion orders and establish deadlines for materials, place media according to schedules, approve media invoices, maintain tear sheet files, and prepare monthly media invoices to clients

-Orchestrate shared calendars and contact database for more than 500 consultants andlobbyists-Refine and maintain file systems for all entities, both paper and electronic-Maintain all systems and supplies to ensure maximum productivity-Planned and executed donor salon event for a group of 20 high network individuals-Coordinated and assisted with major political conference-Develop IT processes to keep equipment up-to-date, resolve any problems, and allow for aseamless installation of new software and hardware-Manage all human resource functions-Regulate all communications traffic

Promoted from mid-level position after five years to begin developing one-on-one relationshipswith clients, vendor representatives, and new employees.-Managed more than 100 projects from concept to completion-Maintained and nurtured client relationships-Researched, scheduled, and tracked media buys for clients - nationally-Grew relationships with media reps-Interviewed, hired, and trained employees-Assisted President/CEO to develop Employee Handbook

Promoted from entry-level position within one year. Collaborated with Account Executives todevelop and obtain new business prospects.-Established outlets for the company to acquire new business at the State level-Applied my organizational skills to maintain important documents for future use in newbusiness proposals-Constructed best practices for proofing documents-Assisted Account Coordinators and Managers on large-scale projects

-Developed and matured relationships with clients as "gatekeeper"-Formulated phone and personal reception skills-Created and formatted documents using Microsoft Office software-Kept office equipment (fax machine, copier) up-to-date and maintained-Proofread documents carefully for accuracy