About Top Quality Consulting:Top Quality Consulting is dedicated to embedding quality considerations throughout the entire software development lifecycle. Our mission is to ensure that delivering high-quality products is the primary focus from the outset. We assist teams in implementing best practices across all quality domains, offering tailored services and role-specific mentoring to instill quality best practices.Key Responsibilities: • Quality Strategy Development: Lead the development and implementation of quality-first strategies across the software development lifecycle. • Mentorship and Training: Provide role-specific mentoring to team members, fostering a culture of quality excellence and helping team members evolve into thought leaders. • Performance Metrics Analysis: Conduct thorough analyses of organizational performance metrics to quantify potential time and money savings from implementing a Quality First mindset. • KPI Tracking: Monitor and measure key performance indicators (KPIs) related to quality, such as defect rates, rework costs, and customer satisfaction scores. • Client Collaboration: Collaborate with clients to understand their specific needs and tailor quality enhancement services accordingly. • Thought Leadership: Promote the importance of quality in software development through industry events, articles, and other platforms.Achievements: • Successfully reduced costs associated with defects and rework by emphasizing early issue identification and resolution. • Enhanced customer satisfaction and loyalty by delivering high-quality products on time and within budget. • Developed and implemented best practices that have significantly improved product reliability and overall quality.

• Built a QA team of eight people from the ground up, including both on-site and off-site team members. • Coordinated cross-functional collaboration for release processes and branching strategies. • Defined key measurements to quantify and benchmark QA effectiveness, resulting in a 68% improvement in story rejection rate and a 12% increase in defect detection effectiveness.• Designed and implemented a Release Process that reduced release time from quarterly to weekly. • Designed and implemented automation frameworks for HDAI product suite, achieving 82% code and functionality coverage in just three months, resulting in a 60% reduction in testing time.• Defined and executed a comprehensive software quality strategy at every stage that was part of a robust CI/CD strategy, allowing the company to move closer to daily releases. • Implemented FHIR and BCDA mock servers for functional and performance testing, resulting in ability to do more comprehensive testing of these features.

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• Built a global QA team of 15 people from the ground up with an emphasis on Quality Mindset and automation, which allowed us to implement quality at every stage of SDLC.• Initiated designing and implementing Engineering Career Framework to help people grow their careers. • Facilitated cross-functional collaboration with internal and external stakeholders. • Defined key measurements to quantify and benchmark QA effectiveness, adjusting processes for continuous improvement, which decreased the number of defects getting to production by 87%.• Optimized release processes, achieving daily releases. • Initiated Site Speed project, which decreased page load for mobile, tablet, and desktop devices globally by 90%. • Designed and implemented automation frameworks for global e-commerce and mobile applications, taking into consideration multiple brands and locals, achieving 91% code and functionality coverage in just six months, resulting in a 50% reduction in testing time.• Defined and executed a comprehensive software quality strategy at every stage that was part of a robust CI/CD strategy, allowing us to move fast (daily releases) in order to deliver value to the customers.

• Managed a global team of 20 QA professionals across different locations.• Enhanced automation frameworks to enable CI/CD and daily deployments.• Achieved IT SOX and PCI compliance for the Digital product suite.• Implemented comprehensive testing approaches, reducing issues in production by 91%.• Streamlined in-house testing processes, improving collaboration and efficiency.• Revamped the end-to-end quality process, reducing lead time for high priority issues.• Implemented quality gates, checkstyles, and continuous inspection using SonarQube.

• Led the implementation of CI/CD environment using Jenkins CI.• Developed automation frameworks using Python for complete product testing.• Designed and executed comprehensive test suites, enabling daily releases.• Contributed to the testing of hybrid cloud installations with VMware and AWS.

• Designed and implemented QA and development lab architecture to mirror production setup which was done on time and on budget. That setup included its own domain, Active Directory, DNS server, MSSQL Server, and multiple virtual servers created by using Hyper-V and Windows Server 2008 R2. It also included second domain connected with one-way trust to the first one in order to verify every permutation that exist in production environment.• Led effort to implement rapid installation of servers using Hyper-V, Windows 2008 R2• Participated effort to implement and establish an “Agile” methodology for Connect Team and having Connect Team being a leader in bringing Agile methodologies to the company as a whole• Managed entire QA process, beginning from application inception to date of product delivery• Designed and implemented entire QA Process for Connect Team and led effort in working with other QA teams in the company in streamlining QA process to be more effective• Designed and implemented automation test framework using Watir, SoapUI, PowerShell, and multiple load, performance, stress, and security tools• Generated status reports, test analysis, bug reporting, verification, tracking & management using variety of means including Mantis bug tracking system, Outlook, MS Project, and Excel spreadsheet• Led onshore/offshore team of testers while working with stake holders to help clarify business and technical requirements• Designed and implemented open-source Testia Tarantula Test Management tool by modifying source code to fit the needs of all QA teams in the company. Modifications included an ability to install and run the tool in Linux and Windows environments using IIS or Apache, connect to any database (MSSQL, MySQL), ability to communicate with Jira, ability to run automation scripts and update their results

• Designed and implemented QA and development lab architecture to mirror Avenue100 production setup• Implemented rapid installation of servers using Xen Virtualization with kickstart, Chef Server/Chef Solo, and Capistrano• Implemented and established an “Agile” methodology for Quality Assurance and Software Testing process to be more effective in dealing with business realities such as changing requirements during development.• Designed and implemented QA Test Plan for Avenue100 company• Lead onshore/offshore QA Team for the Operations group. Working with Project Managers and team members to help clarify business and technical requirements.• Managing entire QA process, beginning from application inception to date of product delivery included defined Test objectives, designed Test Plan, and developed Test Procedure as per requirements for modules to check functionality and integration testing• Designed and implemented automation test framework using Watir, Selenium, Ruby test framework, and multiple load, performance, stress, and security tools • Ad-Hoc, Functional Testing, Load /Stress Testing, Regression Testing, GUI and UAT Testing using manual and automated test methods.• Generating of status reports, test analysis, bug reporting, verification, tracking & management using variety of means including Mantis bug tracking system, Outlook, MS Project, and Excel spreadsheet.• Experienced with different testing approaches ranging from the most informal ad hoc testing, to formally specified and controlled methods such as automated testing.• Designed and implemented test framework for datawarehouse testing using various testing methodologies including WATIR, Selenium, and Excel Pivot Tables

• Designed and implemented first architecture of Helium production setup employing a variety of programming languages, concepts, and tools (Apache, IIS, Mongrel, and Ruby on Rails, Javascript, AJAX, Postgres and MySQL databases), deployed on Dell servers running Red Hat OS, Windows Server 2003.• Designed and implemented QA and development lab architecture to mirror Helium production setup• Helped design and implemented a master to multiple slaves replication system supporting cascading and failover for Postgres database using Slony• Helped design and implemented "warm" backup architecture for Postgres database• Helped design and implemented master/slave replication system for MySQL database• Implemented and established an “Agile” methodology for Quality Assurance and Software Testing process to be more effective in dealing with business realities such as changing requirements during development.• Lead onshore/offshore QA Team for the Operations group. Working with Project Managers and team members to help clarify business and technical requirements.• Managing entire QA process, beginning from application inception to date of product delivery included defined Test objectives, designed Test Plan, and developed Test Procedure as per requirements for modules to check functionality and integration testing• Designed and implemented automation test framework using Watir, Selenium, Ruby test framework, and multiple load, performance, and stress tools• Ad-Hoc, Functional Testing, Load /Stress Testing, Regression Testing, GUI and UAT Testing using manual and automated test methods.• Generating of status reports, test analysis, bug reporting, verification, tracking & management using variety of means including Mantis bug tracking system, Outlook, MS Project, and Excel spreadsheet.• Experienced with different testing approaches ranging from the most informal ad hoc testing, to formally specified and controlled methods such as automated testing.

• Designed and implemented methods and procedures for testing and inspecting the quality level of products and production equipment. for customers of ANP, PCM, IMS, TriLogue, RMX, and InSight employing a variety of programming languages, concepts, and tools: TCL with Expect, Empirix Hammer scripting, INET scripting, ClearCase, SQL, PL/SQL, Visual C++, Shell scripting, Perl, network and telephony protocols (TCP/IP, UDP, SS7, SMDI, SOAP, CORBA, HTTP, RADIUS), InstallShield, DDTS, IDTS, Windows 9x/2000/XP/NT, Linux, Unix (Solaris and SCO).• Team Leader on the first ever implementation of Mobile ESPN MVNO and Cingular Fundial projects.• Team Leader on the complex integration projects for the major mobile customers that include complex networking structure, WAP GW, SMS GW, AAA server, mPower server, Provisioning and Billing server, and multiple content providers.• Team Leader on the complex Mobile IM projects based for a major Tier 1 customers• Team Leader responsible for Test Plan Development, Test Coverage, Integration Testing, Regression Testing, Unit Testing, Load Testing, Automated Testing, and mentoring of junior team members.• Experienced with testing consumer web applications• Experienced testing J2ME, BREW, and J2EE applications• Experienced with different testing approaches ranging from the most informal ad hoc testing, to formally specified and controlled methods such as automated testing.• Document procedures and code changes, complying with ISO 9000 and TL 9000 standards.• Play an essential role in quality control by reviewing peers’ code changes, procedures, and documents.• Designed, implemented and maintained LDAP database with DNS server (BIND).• Worked closely with developers to track down, identify, and help provide fixes for memory leaks and critical issues on the variety of telecom product, which gradually stabilized the systems and substantially increased customer satisfaction.

• Supervised programming and quality assurance of PLCC, QFP, DIP and other devices• Acted as a support for QA team, providing assistance and guidance• Assisted and distributing work to employees• Produced test plans and designs for complex projects and implemented them individually or with a team• Monitored quality and production of employees