Loise Kiru, Shrm-Cp Email & Phone Number

Edison, Nj, Us

Edison, Nj, Us

New York, New York, Us

HR (Project) Officer July 2024 - PresentStaff Support Unit (SSU) - Charged in offering staff support as part of the Headquarters Efficiencies Initiative (HQEI) to provide guidance to staff and managers in NYHQ divisions and Geneva HQ offices undergoing relocations and collaborating with receiving locations.• Provide and maintain data analytics and data management for HQEI impacted staff and posts reporting on different parameters and updating the case management system regularly ensuring effective coordination with clients. • Establish workflows, communication, and coordination mechanisms for seamless service to clients. • Through research of policies and analysis of data, gather information for knowledge sharing.• Coordinate the organization of learning programs, wellbeing sessions and capacity building initiatives and briefing sessions. Compile FAQs and lessons learnt and work closely with the HR Manager and Chief HRBP on advising subsequent plans of action. • Establish and update the dedicated Staff Support page to inform audience on the latest advisories. • Support change management activities.HR Associate November 2023 – July 2024Division of Global Communication and Advocacy (GCA)• Supported onboarding, maintenance and offboarding e.g. new staff induction, contract management and separations.• Staff recruitment support-guidance to hiring managers, conducted application screening while promoting gender equity and cultural diversity ensuring recruitments are competitive, transparent and timely.• Oversaw life cycle of job classification processes and vacancies within Talent Management System.• HR Policy analysis, interpretation and procedural guidance; provided accurate and timely advice, recommendations and solutions.• Collected, interpreted and analyzed HR data and ensured it was up to date and available for leadership in their decision-making• Provided guidance on performance management and served as focal point for the Learning portfolio.

● Intentionally relocated my family back to New Jersey, USA from Kenya, settling and enrolling the children in school and carrying out family caretaking responsibilities.● Enrolled with SHRM and PMI to get credentialed as an HR Certified Professional and Agile Certified Practitioner.● Staying professionally active by attending trainings and certification courses on LinkedIn Learning and Coursera pertaining to HR and Project Management

Nairobi, Ke

● Oversaw and managed the hiring process of permanent and temporary staff, contract extensions and post management actions in ATS and HRIS softwares.● Maintained personnel records and statistical data on geographic representation, gender parity, vacancies & retirement forecasts to establish accuracy and compliance with applicable regulations.● Grew and updated staffing tables incorporating compliance status on training and performance management. Created effective data visualizations and provided analysis to senior management for decision making.● Conducted review of staff responsibilities. Led the cross-boarding exercise by updating job classifications in line with organization guidelines seeking approval from relevant bodies.● Researched and provided guidance to staff on benefit offerings including benefit options, tools and processes, open enrollment schedules and requirements.● Led successful rollout of Atlassian JIRA service help desk and improved office efficiency by effectively managing issues.● Supervised the design, testing and implementation of the 90-day Division induction manual for new employees.● Improved the recruitment documentation regarding internal, external candidates, sourcing outlets for compliance with applicable legislation and internal HR processes.● Spearheaded the Division’s MS SharePoint rollout. Charged with all HR and Administration related knowledge building, collating and sharing.● Improved organizational filing and archival systems for confidential employee records, resulting in improved accessibility and efficiency in line with document retention rules.● Assisted in day-to-day office operations and technical support including monitoring vendor accounts and payments for services, physical space planning and identification of office technology needs.● Provided assistance in reviewing Legal Instruments in line with set rules and regulations.

- Reviewed the company's strategic plans and developed departmental goals and standards to support vision.- Devised strategies to boost customer sales and drive referrals due to excellent service resulting in successful market entry within the first 6 months of operation through social media campaigns- Oversaw day-to-day business operations on sales by fostering deep professional relationships with wholesale contacts and customers.- Recruited, hired, mentored and trained 2 support staff on business procedures, policies, duties and customer care methods.

Nairobi, Nairobi County, Ke

Senior Manager in world's largest & fastest-growing chain of primary and pre-primary schools. 450+ academies, 6000+ academy personnel and 150,000+ pupils. Role: process improvement, automation, talent acquisition, academy personnel and payroll management.- Carried out and developed social media, e-blast and public relations campaign in the government-directed P1 teachers recruitment drive increasing them by more than 350 in 3 months- Prepared recruitment and retention churn analysis and identified staff redundancy across the academies worth over $1.1 million- Initiated payslips mail merge for over 6k academy personnel reducing payroll queries by over 70%

Project Manager overseeing 27 technical staff on Unilever Africa rollout of its Next Generation Distributor Management System (NGDMS).- Oversaw the successful implementation the NGDMS across 70+ distributors in Kenya and pilot for Ghana- Standardized project management practices, principles and templates for East and Central Africa- Defined quality gates for Kenya, Ghana & Nigeria to ensure requirements were met in set timelines- Established PMO stakeholder management and communication plans- Created projects archival processes for country-specific audit adherence.

- In the Global Sales Department charged with implementing and managing data migration covering 500+ clients data across Europe, Americas and Asia- Effectively implemented and managed custom integration and data migration from the legacy system to the SalesForce Cloud system ensuring successful migration for CRM activities and smooth transition

Tasked with streamlining processes for 2 startup companies concurrently. The role included conceptualizing and implementing directional marketing strategies, human resource management, designing and delivering leadership development & training programs. Supervised 15 sales staff and 5 office support staff- Established & created employee handbook & 27 clearly defined policies, processes, SOPs- Piloted mystery shoppers recruitment through social media networks increasing recruitments by over 60%- Consolidated employee HR and Payroll records providing organized employee records- Conducted team meetings to reinforce goals and objectives and directed sales staff in administrative tasks to help close deals.

New York, Ny, Us

- Guided and directed 4-member team to support 600+ employees on time and expense management and 500+ projects on their daily administration- Assisted in the IPO process by successfully completing operations and financial audits of all active contracts and system processes- Streamlined company wide professional services and accounting controls to be in adherence to the Sarbanes-Oxley Act

New York, Ny, Us

- Supervised 3 Project Administrators. Designed & implemented efficient monthly invoicing system reducing process from 5 days to 1.5-days- Oversaw software maintenance & hosting fees invoices, tax analysis and compliance and contract administration, review and verification.- Performed data analysis and reconciliation between time and billing system (Quickarrow/NetSuite) and Softrax Accounting System - Completed financial audit of all active contracts, created & delivered custom reports to determine manpower and revenue forecasts

New York, Ny, Us

- Successfully spearheaded the original deployment of the Professional Services Automation (PSA) QuickArrow (now NetSuite). Led PSA & Salesforce integration project migration reducing data entry by 40%- Oversaw day to day administration for 300+ employees while providing external & internal customer support on 200+ projects. Mapped user access & roles and monitored PM process adherence- Maintained the organization's Master Trial spreadsheet of all projects- Oversaw project invoicing, collections and maintained AR aging- Created user friendly templates for uniform project loads based upon the contractual parameters provided by Salesforce.com

Uxbridge, West London, Gb

•Responsible for the preparation and processing of over 330 union employee’s weekly payroll, maintaining daily edits and schedules in AS400 kronos system. Reviewed approved timesheets for accuracy in garnishments and other deductions. Ensured completed payroll was sent to Payroll Shared Services (HQ) •Oversaw employee data management and proper flow of information between HR and other departments with regards to benefits and leave absences.•Created and maintained employee records, reviewing and updating authorized changes in adherence to company policies while maintaining compliance with local, state and federal regulations.

•Managed a 6-line switchboard, scheduled appointments with the group’s doctors, specialists, hospitals and laboratories•Ensured correct Insurance billing and followed up on collections•Led 4 support staff in the day-to-day running of the office.

Master'S Degree, International Management

Environmental Impact Assessment & Audit, Environmental Science

Bachelor Of Arts, Environmental Studies