Lauren Kliemann Email & Phone Number

Plymouth, Mi, Us

Plymouth, Mi, Us

Michigan, United States

Plymouth, Michigan, United States

Manage accounts payable for multiple non-profit clientsAssist with bank reconciliationManage corporate credit card billing and reconciliationAssist with intercompany allocations and reporting

Belleville, Michigan, United States

Belleville, Michigan, United States

Orion Northstar - Ann Arbor, Mi

Orion Northstar

Property Sale - Formerly known as Windemere Park Apartments while managed by The Habitat CompanyAccounts Payable/Receivable:Assisted in creating POs for orders and services in OpsTechnology. Processed all invoices received by the community, ensured that vendors are current within Compliance Depot, and resolved billing errors with vendors. Monitored utility billing in Velocity and billed back residents for utility services not properly transferred. Processed rental payments, monitored for failed payments such as NSFs, billed residents for late fees, lost/damaged items, etc. Contacted residents about past due balances, sent account review letters and prepared demand for possession letters as needed. Processed final account statements and attempted to collect payment for damages/unpaid rent or proceeded to send to collections.New Leases, Lease Renewals, and Lease Expirations:Processed all new move-ins and made sure their lease information and charges were accurate as well as assigning electronic key FOBs and rentable items. Generated lease renewal proposals and followed up with residents with expiring leases to ensure that they sign their renewal or submit their notice to vacate in a timely manner. Provided renewing residents with prorated rental amounts for leases renewing on a day other than the 1st of the month. Provided residents on notice with the tools for a smooth transition to their next home and provided prorated rental amounts for their last month if the lease ended before the last day of the month. Additional Responsibilities:-Assisted Community Manger with reviewing financial reports for accuracy and variances during the accounting month end pre-close and final close process-Assisted with leasing on an as needed basis-Addressed resident questions concerns-Submitted service requests and coordinated appointments

Windemere Park Apartments - Ann Arbor, Mi 48105

Accounts Payable/Receivable:Processed all invoices received by the community, ensured that vendors are current within Compliance Depot, and resolved billing errors with vendors. Billed back residents for utility services not properly transferred. Processed rental payments, monitored for failed payments such as NSFs, billed residents for late fees, lost/damaged items, etc. Charged past residents for damages/unpaid balances and collected final payment or proceeded to send to collections.New Leases, Lease Renewals, and Lease Expirations:Processed all new move-ins and made sure their lease information and charges were accurate as well as assigning electronic key FOBs and rentable items. Generated lease renewal proposals and followed up with residents with expiring leases to ensure that they sign their renewal or submit their notice to vacate in a timely manner. Provided renewing residents with prorated rental amounts for leases renewing on a day other than the 1st of the month. Provided residents on notice with the tools for a smooth transition to their next home and provided prorated rental amounts for their last month if the lease ended before the last day of the month. Additional Responsibilities:-Assisted with leasing on an as needed basis-Addressed resident questions concerns-Submitted service requests and coordinated appointments-Participated in the interviewing process when hiring new leasing consultants and trained new leasing consultants on office procedures, community specific details, and Yardi Voyager/CRM/RentCafe.

Windemere Park Apartments - Ann Arbor, Mi 48105

Leasing:Responsible for connecting with prospects, conducting tours, and following up to convert leads into leases. Provided prospects with as much information as possible to make sure they were comfortable in choosing Windemere as their next home, often traveling the property to gather photos as a virtual tour for prospects unable to visit in person. Processed applications and provided future residents with the tools needed to ensure an easy transition into their new home. Generated move-in documentation including, but not limited to, move-in cost forms, electronic leases, key receipt forms, and welcome packets. Marketing/Outreach:Conducted weekly market surveys of competitors and advised Community Manager of current market trends compared to our current pricing and occupancy. Compiled data gained from the weekly surveys into a monthly report to track changes in pricing and concessions between us and our competitors. Developed contacts with local businesses to gather promotional materials for residents and encourage social media campaigns aimed toward Windemere residents. Acted as Brand Ambassador and maintained a relationship with vendors managing our social media, monitoring their postings to ensure accurate information and a positive portrayal of our community.Additional Responsibilities:-Assisted Assistant Property Manager with training new leasing consultants-Assisted current residents with service requests, package pick-up, and questions regarding their lease-Completed administrative tasks such as copying, filing, etc.

Lake Village Of Ann Arbor - Ann Arbor, Mi 48103

Resident Services:-Assist residents over the phone and in person to submit service requests, answer questions about their lease, and distribute packages. Prospect Services:-Schedule tour appointments, provide basic information until a leasing consultant was available, provide refreshmentsAdministrative Services:-Make copies, file resident communications and vendor invoices, receive and check in packages. -Stock refreshments and snacks in clubhouse, clean office and clubhouse area as needed throughout each day

Brighton, Mi