• Effectively manages COO’s calendar, email, and travel plans.• Assists on project-based work, evaluates operating practices, and makes recommendations for improvements where needed.• Successfully implemented a companywide policy management platform.• Manages logistics, catering, agendas and travel plans for meetings and events.• Actively looks for areas that requires attention or improvement and prioritizes them according to executive preferences.• Follows strict schedules by keeping accurate, balanced calendars.• Manages confidential and sensitive information with discretion and tact.

• Led daily operations for CEO's office, including scheduling and travel arrangements. • Organized leadership meetings and executed virtual and/or in-person off-site meetings. • Facilitated seamless execution of Board activities by meticulously coordinating meeting coordination, managing invitations, organizing dinners, and ensuring comprehensive agendas for streamlined and impactful board meeting experience. • Coordinated events and worked on ad hoc projects. • Managed confidential and sensitive information with discretion and tact. • Enhanced productivity by organizing travel arrangements and coordinating accommodation for executives. • Created and managed office systems to efficiently deal with documentation. • Streamlined operations and prioritized tasks, allowing senior staff to increase productivity.

• Facilitated seamless execution of Board activities by meticulously coordinating meeting coordination, managing invitations, organizing dinners, and ensuring comprehensive agendas for streamlined and impactful board meeting experience.• Provided support to field representatives and area managers.• Managed daily and ad-hoc activities, including reporting, data organization, and preparation of presentations• Served as point of contact for human resources, partnering with HR teams.• Enhanced member satisfaction by promptly addressing inquiries and providing solutions to concerns.• Maintained accurate member records, ensuring timely communication and data-driven decision making.• Collaborated with various departments to develop membership strategies that improved overall engagement levels.• Developed key relationships with members to better understand their needs and interests, tailoring services accordingly

• Assisted Owner, Sales Manager, and Sales Designers • Managed ACT CRM system, updated orders, and created templates. • Responsible for weekly reporting.

• Efficiently managed CEO's calendar, coordinated meetings, appointments, and travel arrangements • Enhanced productivity by organizing travel arrangements and coordinating accommodation for executives. • Conducted research and analyzed data to provide detailed reports on various business topics. • Created and managed office systems to efficiently deal with documentation. • Transcribed meeting minutes to support sales, business development and senior management teams. • Updated and maintained confidential databases and records. • Streamlined operations and prioritized tasks, allowing senior staff to increase productivity. • Assisted in development of company policies and procedures, contributing to a more organized work environment. • Updated spreadsheets and databases to track, analyze, and report on performance and sales data. • Served as liaison between departments to facilitate effective communication throughout company. • Prepared and edited presentations on behalf of executives for both internal meetings and external conferences. • Upheld strict timetables by maintaining accurate, balanced calendars. • Managed daily and ad-hoc activities, including reporting, data organization, and preparation of presentations. • Streamlined executive communication by managing emails, phone calls, and scheduling appointments. • Organized logistics and materials for each meeting and took detailed notes for later dissemination to key stakeholders. • Improved office efficiency by implementing new filing systems and document management processes. • Managed confidential and sensitive information with discretion and tact. • Volunteered to help with special projects of varying degrees of complexity.

• Data entry• Communications to customers• Analyzing and solving complex problems