• Played a pivotal role in the establishment and growth of the company, overseeing multiple aspects of operations in farm management, food processing, consultation, crop exportation, and training.• Developed and implemented effective strategies for sustainable agriculture practices, optimizing crop yield and quality while minimizing environmental impact.• Led a team of experts in providing comprehensive farm management services, including crop planning, irrigation management, pest control, and soil health improvement.• Established food processing facilities and implemented quality control measures to ensure compliance with industry standards and regulations.• Provided agricultural consultation services to clients, offering expertise on crop selection, land utilization, and best practices for maximizing productivity and profitability.• Orchestrated the exportation of crops to international markets, ensuring compliance with import regulations, coordinating logistics, and fostering relationships with overseas partners.

• Proactively provide technical support and promptly resolve software application issues for end-users, ensuring minimal disruption to operations and maximizing application performance in our core Mobile Money Application.• Conduct root cause analysis to identify and address recurring issues, resulting in a 30% increase in application stability and enhanced user satisfaction.• Collaborate with cross-functional teams, including developers, quality assurance, and infrastructure teams, through regular meetings and joint troubleshooting sessions to investigate and resolve complex technical problems.• Document technical processes, troubleshooting guides, and knowledge base articles to enhance the efficiency and effectiveness of support operations. Actively participate in ongoing training and knowledge-sharing initiatives to stay updated on industry best practices.• Respond to user inquiries and concerns promptly, demonstrating exceptional customer service and fostering positive user experiences. Implement proactive measures, such as Proactive System Health Monitoring, Proactive Patch Management, Incident Trend Analysis, to anticipate and address potential issues before they impact users.• Prioritize and manage incidents using ticketing systems, ensuring strict adherence to SLAs and consistently delivering timely resolutions. Report on performance metrics, showcasing achievements and areas for improvement.• Participate in application testing and quality assurance activities to identify and address potential issues, contributing to continuous improvement in application performance.

• Lead the overall technology strategy, vision, and execution for a fast-growing technology company specializing in ERP, CRM, Financial, and Business Process Automation Software Development.• Oversee the entire software development lifecycle, from conceptualization and design to development, testing, deployment, and maintenance.• Collaborate closely with the executive team to define and align technology initiatives with business goals, ensuring competitive advantage and market leadership.• Drive the adoption of emerging technologies, such as artificial intelligence, machine learning, and cloud computing, to enhance product offerings and deliver scalable solutions.• Manage a cross-functional team of software developers, architects, and engineers, providing guidance, mentorship, and fostering a culture of innovation and continuous improvement.• Establish and maintain strong relationships with clients, understanding their needs and requirements to deliver customized software solutions that address their specific business challenges.• Ensure compliance with industry standards, regulations, and security best practices, protecting sensitive data and maintaining high levels of cybersecurity.• Monitor industry trends, conduct market research, and perform competitive analysis to identify new business opportunities and stay ahead of the curve.

• Plan site design by clarifying goals; designing functionality.• Meet with the team to discuss project requirements• Develop site content and graphics by coordinating with the team; designing images, icons, banners, audio enhancements, etc.• Demonstrating and receiving feedback about draft layout designs• Upgrade site by updating content and graphics; monitoring performance and results; identifying and evaluating improvement options; introducing new technology; maintaining links.

• Plan site design by clarifying goals; designing functionality.• Meet with the team to discuss project requirements