L Kim Ross Email & Phone Number

Texas, United States

Organizational Development Practitioner specializing in instructional design, internal communication, people development and management progression for technical organizations. Technology marketing leader for 30 years. Resume includes PepsiCo, Hewlett Packard, Digital Equipment Corporation, and The Apollo Group. Con-currently Global Professor of Business at LeTourneau University.Expert communicator, instructional designer and facilitator for strategic people, technology and organizational shifts. Instructional DesignThe Leadership Maturity Series - UPDATED FOR 2024Validated in over 450 hours of research and 255 senior leader interviews. Delivered virtually and in-person, group or individual. Targets next-generation leadership gaps and includes sessions on executive presence, relationship management, executive communication, change, and confidence.

Professor for both on-ground and online classes - Disciplines including; Marketing, Innovation & Change, Organizational Behavior, Human Resources Management, Strategic Management - Began as adjunct professor in 2002, promoted to Lead, achieved Senior Faculty rank July 2007. Global Adjunct 2018, teaching 18 hours per year and serving as Mentor to new adjunct business faculty.Consistent superior ratings by independent student evaluations - Authored business courses, 2303 Principles of Management, 4713 Managing Innovation and Change, 4301 Compensation and Benefits, offered in global online catalogue. Also makes regular revisions to keep courses current.

Communications leader (technical, crisis and business-critical communications) for PepsiCo's Global Information Technology division, the horizontal for information technology solutions and business capabilities to all PepsiCo companies. Achieved key milestones, including building and implementing an end-user communications strategy, significantly influencing adoption of services offered in-house and heightening the reputation of this global function. A hands-on executive leader overseeing many major technology change communication programs and user adoption strategies. As a member of PepsiCo’s Global Corporate Communications, was instrumental in creating, implementing and promoting social media advocacy on behalf of PepsiCo among associates. Remains a trusted advisor to current and emerging leaders.

Executive Director - Provided leadership to Chapter Presidents and network of vendors. - Spokesperson to businesses and partner organizations - Established national tour series in collaboration with the 5 major engineering societies. Results included growth from a single founding chapter in Dallas to additional chapters in Silicon Valley (CA), Phoenix (AZ), Seattle (WA), Albany (NY), Fort Worth (TX), and new chapters forming in Denver (CO), Cleveland (OH), Orlando (FL), Chicago (IL) Las Vegas (NV).Director of Marketing and Public Relations, Corporate Headquarters - Directed volunteer team to drive membership and communications goals. - Led team collaboration in branding, resulting in creation of powerful, integrated branding and communication tools and strategies consistent with blue-chip quality and demands. - Member of founding Board of Directors, guided business development, strategic planning and contributed to 501c3 filing process.

Senior Manager reporting directly to one of three North America Vice Presidents - Led team of marketing managers tied to revenue goals and customer retention for 17-state region and responsible for marketing plan supporting revenue budget of $120 million. - Developed relationships with senior sales managers and alliance partners by delivering quantifiable results. - Recruited marketing managers and support teams to support full competencies of marketing. - Led senior executive team with solid communications, development strategies and visible results in the rapidly changing environment. - Aligned marketing manager’s sales development and product line growth, resulting in technically functional and top-line-focused team. - Developed and branded new service product offerings to drive revenue, resulting in 118% of revenue goal while managing costs within budget.

Director, Sales & Marketing Consultant to client universities entering emerging market segment of returning adult students. - Trusted advisor to university president and academic leaders for development and implementation of marketing plan, including branding, communications advertising for launch of non-traditional programs, and remote campus sites. - Recruited and directed sales teams, built lead-tracking and managed information technology solutions, producing programs that exceeded revenue budget. - Influenced university to expand -- build additional campuses and provide on-site corporate classes. - Provided consulting to additional clients, establishing similar programs in Atlanta (GA), Chicago (IL), Falls Church (VA), Dallas (TX), and St. Louis (MO).Example:"In 1989, a private University in Longview, TX, known primarily for engineering, chose to enter the emerging market of returning adult students. Ms. Ross, then a consultant with the Apollo Group in Phoenix, worked in-residence with LeTourneau University to establish the first distance learning center in Dallas. She interfaced directly with the University President and academic officers to acquire space, recruit faculty and staff, direct marketing and orchestrate start-up. As a result of her success, LeTourneau used the same model to add campuses. With her contribution, the University experienced unprecedented growth, maintained excellent accreditation status and was for the first time, ranked in U.S. News & World Report as one of “America’s Best Colleges” in 1993. (And has achieved recognition annually since.) After creating the same momentum in like universities across the U.S., she left the consulting group to join another organization. She maintained contact with LeTourneau University and returned to be on the faculty in 2002."

Certification

Certification - Instructional Design For Online - Canvas

Bachelor Of Science

Master Of Arts (M.A.)