Who I am:A highly experienced and adaptable program management leader, I deftly handle unexpected challenges and proactively manage change. My career reflects my ability to work well independently or as part of a team. I enjoy working in demanding environments where I can contribute to the development and completion of projects. By enabling constant, clear communication, articulating metrics of success, and aligning goals with stakeholder needs, I am known for on-time delivery and exceeding clients’ expectations.What I offer:In addition to traditional business efforts, I am also an Italian language and culture instructor, delivering language and wine courses to adult students. I lead fun, informative classes that leave attendees inspired to continue learning Italian and expand their wine exploration. This thirst for knowledge led me to take the WSET Level 3 Award in Wine, completing the demanding requirements with Merit. As Advanced Project Coordinator at Royal Bank of Canada, I have proven to be an indispensable support to RBC’s cybersecurity optimization projects, assisting the creation and execution of enterprise-wide business and reengineering initiatives for first line of defense cyber security. I am a knowledgeable, reputable, and highly accomplished wine consultant with 6+ years of experience in sales and customer service in a boutique retail wine shop. I am currently working as the Sales Support Administrator at Domenico Valentino Wine Merchants where I have succeeded in sales growth while creating promotional materials, event planning and inventory management.I am eager to bring my skills, experience, and enthusiasm to a growing organization. If you would like to connect, please contact me at lisaksaunders1@gmail.com. Core Competencies: Activity Planning & ImplementationCommunity Engagement & Outreach Stakeholder Relationships Workflow ManagementProject Management Customer SupportConflict Resolution Special Projects Team BuildingLeadership