Assisting companies with SalesForce.com implementation. (Sales Cloud, Service Cloud/Desk.com, Marketing Cloud, Community Cloud, Chatter, AppExchange)Administration of SalesForce Databases.SalesForce.com Training.Implementation of new processes in SalesForce.com to enhance sales resultsAll training and processes are implemented from a Sales Operations perspective ensuring the sales team adopts the usage of the software.Provide Key sales analysis & strategic support with reports and dashboards to give clear presentation of metrics and data. Experienced with Birst (BI) and InsightSquared for more in depth analytics and KPI'sExperienced Implementing: CRM Fusion (PeopleImport, DupeBlocker, DemandTools) for SalesForce.com. Strike Iron, HubSpot, Pardot, Data.com, DocuSign for Salesforce. Yesware for SalesForce, Lean Data, Tenfold

Orginally BorderWare, September 2007 to July 2009 at which time the company was purchased by WatchGuard.Collaborated with executives and sales management to ensure timely, appropriate implementation of processes to enhance sales results. Responsible for creating, implementing and monitoring infrastructure to enhance and support operations of the sales force, including sales reporting and sales analysis. Generated pipeline reports, worked with inside and outside sales teams on their forecasts reviewing win strategy, key risks and corporate requirements to ensure successful completion of sale. Worked in partnership with finance regarding reconciliation of bookings and audits. Identified tools, processes and technologies to enhance sales force effectiveness and productivity, mobilized the appropriate support functions necessary for successful completion. Built and maintained strong business relationships with channel partners and global field sales team and educated both on company initiatives as they pertain to sales operations. Timely and accurate implementation of local and corporate initiatives with the ability to contribute directly to solutions concerning complex client account issues. Administered SalesForce.com database at BorderWare.Passionate and proactive visionary in driving the adoption and value of the usage of SalesForce.com. Implementation of new processes in SalesForce.com to enhance sales results, including automated approval processes.

Supervised the Administration, Customer Service, Sales, and Technical Support Teams. Moved to full time sales in May 2006, Successfully met and exceeded sales targets.

Start-up Company purchased by Logitech Inc in May 2004Assisted in building the Customer Service and Sales DepartmentProvided Office Management and AdministrationManaged Manufacturer Sales Representative contacts, tracked sales and processed commissions.Supervised Customer Service, Sales Order Processing, Shipping and managed our Logistic Companies.

Managed the Inside Sales DepartmentDeveloped and implemented Service Contract SalesM2K Administrator (CRM)