Summary: Responsible for requirements gathering, testing, implementation and maintenance of web systems supporting the academic community. Duties: * Participate in requirements gathering meetings with different team of the company's sectors * Conduct face-to-face and virtual training with small teams of company employees * Provide customer support service to the user of the computer systems deployed in the company via chat and email * Document events associated with the… Show more Summary: Responsible for requirements gathering, testing, implementation and maintenance of web systems supporting the academic community. Duties: * Participate in requirements gathering meetings with different team of the company's sectors * Conduct face-to-face and virtual training with small teams of company employees * Provide customer support service to the user of the computer systems deployed in the company via chat and email * Document events associated with the process of implementing the computer systems of interest to the company (training conducted, detection of errors in the system, identification of new system requirements)* Report errors and failures of the company's computer system to the outsourced technical support team via digital platforms such as Skype, Intranet and Emails * Prepare consolidated reports for managers containing data obtained from the company's database (SQL language queries directly into the Postgres database) Show less