Experienced eCommerce Leader | Strategic Revenue Driver | Online Customer Experience Expert | People Manager & CoachPassionate about driving digital transformation and delivering exceptional online experiences. Currently leading the development of the first-ever online store for a leading plumbing, HVAC, and industrial wholesale company. With over 10 years of experience in eCommerce, I have consistently focused on listening, learning, and continually honing my skills in strategy, leadership, and enhancing the customer journey.My track record includes:• Building two corporate eCommerce sites from the ground up: Canada Post's online store and Shop- Noble.ca.• Doubling revenue while managing the online store at Canada Post• Creating a product lifecycle and data management process• Generating support from a grassroots level • Proven expertise in multi-channel marketing with a strong analytics backgroundResults-driven and dedicated to pushing the boundaries of eCommerce success.Specialties: eCommerce operations, product life cycle. merchandising, UX, strategist, Adobe SiteCatalyst, Agile, email marketing, SEO, business intelligence, business plans, competitive analysis, industry analysis, innovative, management, presentation skills
Listed skills include Sem, Seo, Email Marketing, Digital Marketing, and 30 others.