Leah Backus
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Leah Backus Email & Phone Number

Lead Instructional Designer at SailPoint at SailPoint
Location: Austin, Texas, United States 8 work roles 2 schools
1 work email found @sailpoint.com LinkedIn matched
4 data sources Profile completeness 100%

Contact Signals · 1 work email

Work email l****@sailpoint.com
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Current company
SailPoint
Role
Lead Instructional Designer at SailPoint
Location
Austin, Texas, United States
Company size
1376 employees

Who is Leah Backus? Overview

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Quick answer

Leah Backus is listed as Lead Instructional Designer at SailPoint at SailPoint, a company with 1376 employees, based in Austin, Texas, United States. AeroLeads shows a work email signal at sailpoint.com and a matched LinkedIn profile for Leah Backus.

Leah Backus previously worked as Senior Instructional Designer at Sailpoint and Senior Technical Writer at Acoustic. Leah Backus holds Bachelor Of Arts - Ba, English Language And Literature, General from The University Of Texas At Austin.

Company email context

Email format at SailPoint

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{first}.{last}@sailpoint.com
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AeroLeads found 1 current-domain work email signal for Leah Backus. Compare company email patterns before reaching out.

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Profile bio

About Leah Backus

I'm a creative, collaborative Instructional Designer and Technical Writer with 15+ years building engaging product documentation, online and instructor-led courses, and delightful in-application help experiences.

Listed skills include Leadership, Writing, Collaborative Problem Solving, Learning Management, and 46 others.

Current workplace

Leah Backus's current company

Company context helps verify the profile and gives searchers a useful next step.

SailPoint
Sailpoint
Lead Instructional Designer at SailPoint
austin, texas, united states
Website
sailpoint.com
Employees
1376
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8 roles

Leah Backus work experience

A career timeline built from the work history available for this profile.

Senior Instructional Designer

Current
Sailpoint
Oct 2020 - Present

Senior Technical Writer

Acoustic

Austin, Texas, United States

Created engaging technical documentation and in-application help experiences for new and power usersReviewed and revised all UI text and messages for a complete modernization of key product areasImplemented storytelling techniques to enhance existing documentation

Apr 2020 - Sep 2020

Technical Writer

Ibm

Austin, TX

Created engaging, detailed product documentation for digital marketing softwareDeveloped in-application help experiences for new and power usersCollaborated with agile development and product management teams to produce feature-focused documentation, adhering to an aggressive scheduleCreated and edited marketing blogs announcing new features

Feb 2016 - Mar 2020

Support Service Planner And Quality Representative

Ibm

Austin, Texas, United States

Articulated the voice of the customer to drive quality changes into the product development processAnalyzed metrics, surveys, and support input to recommend areas for improvementManaged support readiness for product releases and cloud deployments

Nov 2014 - Jan 2016

Support And Training Lead

Ibm

Developed synchronous and asynchronous online courses for support engineers in ManilaCreated videos, wiki articles, and best practices documentation for IBM Lotus SymphonyProvided comprehensive responses to customer questions via support forumTriaged known issues with development team in Beijing to prioritize feature enhancementsTrained interns at the.

Sep 2007 - Nov 2014

Senior Instructional Designer

Ibm

Austin, Texas

Designed and developed classroom and online training programs for IBM SupportWorked with subject matter experts and senior support engineers to craft learning objectivesCreated Lotus Education certified courseware for IBM Notes/Domino application development

Mar 2001 - Sep 2007

Lead Technical Trainer

Ibm

Dublin, Ireland

Evaluated existing training content and rapidly deployed new materials to train support analysts in a new customer service and support call centerEvaluated hardware and software needs for classroom instructionDelivered classroom instruction and facilitated self-paced courses

Mar 2000 - Mar 2001

Technical Instructor

Lotus - An Ibm Company

Sydney, New South Wales, Australia

Delivered technical training for end users, administrators, and developers Trained and certified new Lotus Education instructorsCustomized courseware for the Australian Department of Human Services

May 1998 - Feb 2000
Team & coworkers

Colleagues at SailPoint

Other employees you can reach at sailpoint.com. View company contacts for 1376 employees →

LR Lakhan Rathod Lakhan Rathod Colleague at Sailpoint Buldhana, Maharashtra, India, India View → LM Luna Muna Luna Muna Colleague at Sailpoint Melbourne, Victoria, Australia, Australia View → BB Blake Bremer Blake Bremer Colleague at Sailpoint Dallas, Texas, United States, United States View → KM Kathryn Moses Kathryn Moses Colleague at Sailpoint Austin, Texas, United States, United States View → SK Siva Kumar Matli Siva Kumar Matli Colleague at Sailpoint San Jose, California, United States, United States View → GC Guillaume Cozanet Guillaume Cozanet Colleague at Sailpoint Bordeaux, Nouvelle-Aquitaine, France, France View → AS Arnaud Schweitzer Arnaud Schweitzer Colleague at Sailpoint Scheibenhard, Grand Est, France, France View → HH Hector H. Hector H. Colleague at Sailpoint Zapopan, Jalisco, Mexico, Mexico View → CA Claire Adellon Claire Adellon Colleague at Sailpoint Lyon, Auvergne-Rhône-Alpes, France, France View → SK Shravani Konka Shravani Konka Colleague at Sailpoint Greater Seattle Area, United States View →
2 education records

Leah Backus education

FAQ

Frequently asked questions about Leah Backus

Quick answers generated from the profile data available on this page.

What company does Leah Backus work for?

Leah Backus works for SailPoint.

What is Leah Backus's role at SailPoint?

Leah Backus is listed as Lead Instructional Designer at SailPoint at SailPoint.

What is Leah Backus's email address?

AeroLeads has found 1 work email signal at @sailpoint.com for Leah Backus at SailPoint.

Where is Leah Backus based?

Leah Backus is based in Austin, Texas, United States while working with SailPoint.

What companies has Leah Backus worked for?

Leah Backus has worked for Sailpoint, Acoustic, Ibm, and Lotus - An Ibm Company.

Who are Leah Backus's colleagues at SailPoint?

Leah Backus's colleagues at SailPoint include Lakhan Rathod, Luna Muna, Blake Bremer, Kathryn Moses, and Siva Kumar Matli.

How can I contact Leah Backus?

You can use AeroLeads to view verified contact signals for Leah Backus at SailPoint, including work email, phone, and LinkedIn data when available.

What schools did Leah Backus attend?

Leah Backus holds Bachelor Of Arts - Ba, English Language And Literature, General from The University Of Texas At Austin.

What skills is Leah Backus known for?

Leah Backus is listed with skills including Leadership, Writing, Collaborative Problem Solving, Learning Management, Public Speaking, Walkme, Markdown, and Invision.

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