Lindsay Lee Email & Phone Number

Kennesaw, GA

• Trained and managed the daily operations of a 6-person team to accurately evaluate 16,500+ student records annually, consistently meeting deadlines year-over-year
• Mentored the transfer team on problem and conflict resolution techniques to enhance customer satisfaction
• Collaborated with IT and vendors to design, develop, implement and test new software
• Communicated with executives, IT and colleagues to proactively identify, mitigate and resolve issues
• Implemented and facilitated a bi-weekly team meeting to discuss goals, updates and challenges, increasing the team’s productivity and efficiency
• Executed reports, interpreted results, delivered analysis and needed resolution

Marietta, GA

• Managed 2 transfer credit employees at SPSU with a student enrollment of 7,000
• Managed the merge of the transfer evaluation databases, policies and business processes during the consolidation of KSU and SPSU and established best practices for the consolidated university
• Promoted from International Enrollment Counselor to Assistant Registrar by demonstrating leadership potential, proactively training new employees and initiating continuous improvement efforts
• Communicated with Department Chairs on the coordination of credit for the major department
• Reviewed and revised transfer credit policies and procedures
• Evaluated both domestic and international academic transcripts and foreign credential evaluations

Marietta, GA

• Evaluated transfer credit to provide incoming students with a credit summary
• Counseled prospective students and parents on the international and transfer admissions process
• Recruited prospective students by scheduling individual information sessions, attending college fairs, and organizing events
• Provided translation services for French and Spanish speaking students
• Created and developed Transfer Preview Day
• Reorganized the transfer credit procedures and policies to increase efficiency

• Coordinated and advertised campus events for students, finalized event contracts
• Assisted visitors and resolved a range of administrative problems and inquiries
• Served as a liaison between departments and operating units throughout the University

• Demonstrated exceptional service and leadership skills in the fine dining industry
• Translated cosmetic product directions from English into French

Huntsville, Alabama

• Attended board meetings and event seminars
• Created online survey’s with Zoomerang for event and company evaluations
• Consolidated company data in excel documents

Huntsville, Alabama

• Graded student’s tests and homework, instructed class lectures and formed classroom activities
• Assisted students with reading, writing and communication exercises in French

Vernon, BC, Canada

• Supervised study buddies and groups of 20 to 25 international students and organized educational activities
• Created monthly work schedules for 20 study buddies for the summer program
• Promoted the Vernon School District at a job fair in Mexico
• Spoke Spanish to diminish the language barrier and provide clear understanding of the program

Vernon, BC, Canada

• Directed and mentored children between the ages of 4 and 12 in developing their physical skills and mental attitudes

Master Of Science, Information Design And Communication

Bachelor Of Arts (B.A.), French, Spanish, Minor In Business Administration

Activities and Societies: Association of Campus Entertainment, UAHuntsville Women's Soccer Team