A performance-driven leader and team player that thrives on complex challenges and the “techie” side of the hospitality technology software industry. A talented and highly experienced industry professional with strong analytical, communication, and customer service skills who is extremely detail-oriented, can effectively and efficiently juggle multiple tasks, priorities and projects with calm dedication and a proven record of success.Specialties: Manage global teams, project management; change management; system integration; APIs, quality assurance, integration certification; technical documentation writing; technical specifications; developing process and procedures; system trouble-shooting; system implementation training and support; customer service.