Leading a five person team across Fresh and Packaged FMCG. Led RFP successes, including ensuring $1.5M+ in non-competitive renewals of strategically critical clients. Led team through major internal restructure ensuring that they had the resources they needed to excel. Upskilled team on analytic insights, presentation, and operational process best practice. Worked closely with clients as a key escalation point through significant change management hurdles… Show more Leading a five person team across Fresh and Packaged FMCG. Led RFP successes, including ensuring $1.5M+ in non-competitive renewals of strategically critical clients. Led team through major internal restructure ensuring that they had the resources they needed to excel. Upskilled team on analytic insights, presentation, and operational process best practice. Worked closely with clients as a key escalation point through significant change management hurdles, including consistently excellent feedback about the quality of my team from clients Show less

Subject matter expert for Fresh at NielsenIQ Australia. Key contact for peak bodies including Hort Innovation, Meat & Livestock Australia, and Dairy Australia. Engaged with the industry to enhance NielsenIQ’s Fresh credentials, including via thought leadership.Worked closely with operational and product teams internally to enhance the quality of NielsenIQ’s Fresh data.

Project Support - ModernisationKey operational and commercial support across a critical technology update - including championing new technologies internally and with clients and spearheading new capabilities.

Co-lead of 6 person team. Go To Market Lead: Trip Projection - key part of cross functional team to deliver an updated methodology on Nielsen Homescan data, Go To Market approach recognised as global best practiceRFP Success - ensured day-to-day smooth sailing, supporting expanded revenue and ensuring headcount amidst competitive pitchTeam Success - coached direct reports received consistently positive feedback and were promoted

Promoted to co-team lead in early 2018. Delivered new Organic segmentation for Nielsen Australia - fulfilling a client need and providing incremental revenue to the business. Go To Market / Commercial Lead: Trip Projection - included working with Data Science to ensure set-up matched with client expectations, training the Nielsen Australian business, and developing communications for clients. Produced bespoke thought leadership on Sugar Tax - bringing in global insights as… Show more Promoted to co-team lead in early 2018. Delivered new Organic segmentation for Nielsen Australia - fulfilling a client need and providing incremental revenue to the business. Go To Market / Commercial Lead: Trip Projection - included working with Data Science to ensure set-up matched with client expectations, training the Nielsen Australian business, and developing communications for clients. Produced bespoke thought leadership on Sugar Tax - bringing in global insights as well as custom modelling by Solutions team at Nielsen. Show less

Led team through senior leadership transition. Upskilled junior team members in analytical approaches.Trained clients in software. Ensured day-to-day account ran smoothly during contract renewal. Integrated client data sources into Nielsen reporting to strengthen data usage.

Short term assignment on Pepsi regional account located in Bangkok. Established regular on-site presence at Pepsi, expanded relationship outside of category and into Revenue Management, rebuilt monthly reporting, and provided a link between local teams and the regional account.Worked closely with Data Science to facilitate Pepsi's adoption of new projection universe. Developed Assortment Training program - delivered personally in Thailand offices, with local teams delivering… Show more Short term assignment on Pepsi regional account located in Bangkok. Established regular on-site presence at Pepsi, expanded relationship outside of category and into Revenue Management, rebuilt monthly reporting, and provided a link between local teams and the regional account.Worked closely with Data Science to facilitate Pepsi's adoption of new projection universe. Developed Assortment Training program - delivered personally in Thailand offices, with local teams delivering in other markets. Role was made permanent upon my return to Australia. Show less

Role expanded to cover all of Fresh. Spearheaded new Affluence segmentation for Nielsen Australia - working across Product Leadership, Data Science, and Client Service. Led the final production of Nielsen's Shopper Trend industry reports for grocery, convenience, and pharmacy. Guest lecturing - Buyer Behaviour, Consumer Focused InnovationOrganised corporate volunteering at the ASRC.

Led an Australian first retailer consumer segment project - adoption across the category team at the client.

Client Service Executive in the Retailer Services team on the Coles account. Meat and Deli analysis and insights.Monthly reporting: streamlined reporting suite to reduce servicing time required from 26 days per year to 10; revamped reporting to focus more on actionable insights - from KPI snapshots, to trended performance, and demographic strengths and weaknesses. Range review inputs: Worked closely with the CKI team at the client to develop range review inputs on a… Show more Client Service Executive in the Retailer Services team on the Coles account. Meat and Deli analysis and insights.Monthly reporting: streamlined reporting suite to reduce servicing time required from 26 days per year to 10; revamped reporting to focus more on actionable insights - from KPI snapshots, to trended performance, and demographic strengths and weaknesses. Range review inputs: Worked closely with the CKI team at the client to develop range review inputs on a short time frame that would provide data and insight into the market position of each reviewed category. Produced over 100 of these reports across four months, aided by working closely with the offshore team. Guest lecturing: Took Masters students on a virtual guided tour of a supermarket floor - blending theory and practice to demonstrate real world applications of their learnings. Show less

Part of the eEducation Centre. Developed medium fidelity prototypes of user interfaces and functionality. Facilitated focus groups. Led training sessions for students and staff. Produced promotional videos and pamphlets. Provided in-class tech support.