Lauren Volin-Kelder Email & Phone Number

Philadelphia, Pennsylvania, United States

-Manage and grow existing client base in Central Jersey, Eastern PA, Philly and Central PA- Launching new products on a quarterly bases- Promoting shift to digital age with emphasis on e-commerce platform

Philadelphia, Pennsylvania, United States

Territory Account Executive for Delaware, South Jersey, Bucks County, PA and Philadelphia territory. Client base consists of Dermatologists and Plastic Surgeons. Manage and grow a $10M territory by upselling in existing accounts and prospecting for new business in offices utilizing competitor pathology labs. Collaborate with laboratory operations team, Dermpath dermatopathologists and MIPS team to bring on new business. Awarded President's Club for 2022 performance, ranked #2 nationally for Dermatology AEs.Selected to be Specialty Sales Mentor (2022- present) and Sales Council (2023- present).

Burlington County, Nj

Expanded and cultivated an $8M territory by onboarding new clients to partner with Quest. Leveraged in-office phlebotomists as a service in hopes of streamlining laboratory workflow for clients. Sold specialty testing: Cardiovascular testing, pain management profiles and worked closely with health plans team to minimize insurance specific attrition.

Mercer County

Maintained and upsold in a $13M territory by prioritizing customer retention amid challenging times with restricted managed care access. Engaged with diverse call points, including clinics, OBGYNs and wellness centers.Received Top Sales Rep awards in 2016 and 2017 for achieving over 100% attainment in sales geography. Launched cell-free DNA testing and expanded carrier screening in women's health space.

Conducted proactive outreach to non-current customers by utilizing cold-calling techniques to generate leads and expand Quest’s access in South Jersey. Resolved service-related obstacles by capitalizing on existing relationships and expansive test menu. Provided dedicated support to eight account executives by fostering collaborative and efficient sales environment. Launched BRCA testing after going through rigorous sales certification process.Mentored and guided the development of two internal sales representatives in 2015.

Bourges, Centre-Val De Loire, France

Worked alongside 6 English teachers who are native French speakers. Taught students ages 11-15 in two French middle schools.

Cherry Hill, Nj

Sales Associates in Men's Sportswear, Active and Accessory departments. Full customer service experience. Summer 2010, 2011, 2012

Sharpened communications skills by building close relationships with customersEnsured customer satisfaction by going above and beyond outstanding service

Completed the in depth Nordstrom manager-in-training programMentored with my department manager, implemented bra fittings for customers

Collegeville, Pa

Led tours around campus to prospective students and families.