Lliam Ferrier Email & Phone Number

United Kingdom

London

Set-up and dismantled event equipment, including staging, lighting, sound systems, and decorations, according to event specifications and timelines.Assisted with logistical tasks such as loading and unloading equipment, transporting materials, and arranging furniture or props to ensure the smooth execution of events.

Sydney

Managed day-to-day operations of a small hospitality venue, including staff supervision, customer service, and administrative tasks.Ensured exceptional guest experiences through problem solving, and friendly customer service.

Sydney, New South Wales, Australia

Designed engaging and interactive course materials, including presentations, videos, and quizzes, implementing design principles and learning theories to create a conducive learning experiences.Contributed to rebranding initiatives, encompassing the development of a new slogan, refinement of the color palette, and comprehensive market research.

Sydney, New South Wales, Australia

Assisted with document preparation, data entry, and maintaining filing systems to ensure smooth workflow and organization.Maintained confidentiality while handling sensitive information and identified opportunities for process improvement.

Sydney, New South Wales, Australia

Oversaw daily operations, ensuring the smooth functioning of various departments such as cash controlling, food and beverage, reception, cellar, and general customer service. All while upholding a safe work environment for employees.Promptly and effectively managed guest’s questions, complaints, and special requests.Supervised staff, providing guidance, support, and resolving any conflicts or issues that may arise during the shift.

Sydney, New South Wales, Australia

Assisted patrons with gaming activities, including explaining game rules, operating gaming machines, and providing customer service.

Sydney Cbd, New South Wales, Australia

Conducted assessments of small business payroll operations to identify inefficiencies, gaps, and opportunities for improvement.Provided tailored recommendations and actionable strategies to enhance business processes, optimize resources, and drive growth.Collaborated closely with small business owners and stakeholders to implement solutions, monitor progress, and achieve targeted outcomes.

Sydney, New South Wales, Australia

Assisted with event-schedule, marketing material and ensured the smooth play of countless Matador Cup cricket games at Drummoyne Oval

Bachelor Of Psychology

Diploma Of Languages, (German)