It Audio And Video Operation Manager
Current
Jun 2024 - Present
AeroLeads people directory · profile
Lei Liu Email & Phone Number
IT Support Training & Career Development Champion @ IBM
at
ByteDance
LinkedIn matched
✓ Verified July 2026
2 data sources
Profile completeness 71%
Current company
Role
IT Support Training & Career Development Champion @ IBM
Location
Haidian District, Beijing, China
Company size
Who is Lei Liu? Overview
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Quick answer
Lei Liu is listed as IT Support Training & Career Development Champion @ IBM at ByteDance, a with 13149 employees, based in Haidian District, Beijing, China. AeroLeads shows a matched LinkedIn profile for Lei Liu.
Lei Liu previously worked as IT Audio and Video Operation Manager at Bytedance and IT Support Training & Career Development Champion at Ibm.
Company email context
Email format at ByteDance
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ByteDance
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Profile bio
About Lei Liu
Results-driven IT professional with a proven track record in leadership, project management, and IT support operations. Experienced in setting up and managing help desks, driving team performance, and implementing training programs to enhance productivity. Adept at fostering a culture of continuous learning and development. Possess strong leadership skills and hold a PMP certification.
Current workplace
Lei Liu's current company
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Bytedance
8 roles
Lei Liu work experience
A career timeline built from the work history available for this profile.
It Support Training & Career Development Champion
-Develop and deliver continuous training programs for support teams, driving learning and growth.-Motivate and support aspiring leaders, fostering a culture of excellence and productivity.-Create career progression models for the IT support team to facilitate professional development.
Sep 2021 - May 2024
Manager | Ap Crm Help Desk | Cio
-Led the setup of the CIO AP Help Desk within 5 months, covering multiple countries and achieving seamless CRM support transition.-Managed a team of 6 reports, ensuring efficient operations and customer satisfaction.
Apr 2021 - Sep 2021
Manager | Ap Windows Helpdesk | Cio
-Successfully launched a new IT support desk in Beijing, including office setup and hiring of 35 new joiners within 4 months.-Overcame challenges to deliver business results without delay, receiving recognition from the VP.
May 2019 - Sep 2021
Manager | Mac@Ibm Help Desk| Cio
-Manage a global IT support team of 21 individuals, exceeding KPIs-Provided coaching and development opportunities to team members, aligning with career aspirations and business needs.
Jan 2017 - May 2019
Team Lead | Mac@Ibm Help Desk | Cio
-Supported day-to-day operations, including training, scheduling, and project tracking.-Identified and implemented improvements to enhance team performance and customer satisfaction.
Oct 2015 - Jan 2017
Data &Application Support Executive
-Collaborated with sales team as a Data Analyst to optimize revenue and promotional strategies.-Provided level 1 application support to over 150 business partners.
Mar 2014 - Oct 2015
Global Service Delivery Duty Manager
-Managed incident handling, escalations, and resource scheduling to ensure efficient service delivery.-Provided monitoring and coaching to support team members.
Dec 2011 - Mar 2014
Team & coworkers
Colleagues at ByteDance
Other employees you can reach at bytedance.com. View company contacts for 13149 employees →
MR
Meriem Rhoufari
Colleague at BytedanceCasablanca-Settat, Morocco
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EH
Eleena Halik
Colleague at BytedanceMalaysia
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YZ
Ying Zhang
Colleague at BytedanceChaoyang District, Beijing, China
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IT
Ian Tham
Colleague at BytedancePetaling Jaya, Selangor, Malaysia
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丛
丛亚欢
Colleague at BytedanceHaidian District, Beijing, China
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LX
Lingyu Xie
Colleague at BytedanceChongqing, China
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TJ
Tang Jieyu
Colleague at BytedanceHaidian District, Beijing, China
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TH
Thiên Hương Trần
Colleague at BytedanceHo Chi Minh City, Vietnam, Viet Nam
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MC
Min Chen
Colleague at BytedanceContact Info, United States
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LL
Lingwei Li
Colleague at BytedanceGuangzhou, Guangdong, China
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Meriem Rhoufari
Colleague at BytedanceCasablanca-Settat, Morocco
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EH
Eleena Halik
Colleague at BytedanceMalaysia
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YZ
Ying Zhang
Colleague at BytedanceChaoyang District, Beijing, China
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IT
Ian Tham
Colleague at BytedancePetaling Jaya, Selangor, Malaysia
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丛
丛亚欢
Colleague at BytedanceHaidian District, Beijing, China
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LX
Lingyu Xie
Colleague at BytedanceChongqing, China
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TJ
Tang Jieyu
Colleague at BytedanceHaidian District, Beijing, China
View →
TH
Thiên Hương Trần
Colleague at BytedanceHo Chi Minh City, Vietnam, Viet Nam
View →
MC
Min Chen
Colleague at BytedanceContact Info, United States
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LL
Lingwei Li
Colleague at BytedanceGuangzhou, Guangdong, China
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FAQ
Frequently asked questions about Lei Liu
Quick answers generated from the profile data available on this page.
What company does Lei Liu work for?
Lei Liu works for ByteDance.
What is Lei Liu's role at ByteDance?
Lei Liu is listed as IT Support Training & Career Development Champion @ IBM at ByteDance.
Where is Lei Liu based?
Lei Liu is based in Haidian District, Beijing, China while working with ByteDance.
What companies has Lei Liu worked for?
Lei Liu has worked for Bytedance, Ibm, Thomson Reuters, and Ericsson.
Who are Lei Liu's colleagues at ByteDance?
Lei Liu's colleagues at ByteDance include Meriem Rhoufari, Eleena Halik, Ying Zhang, Ian Tham, and 丛亚欢.
How can I contact Lei Liu?
You can use AeroLeads to view verified contact signals for Lei Liu at ByteDance, including work email, phone, and LinkedIn data when available.
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