Senior Manager
Kolkata, West Bengal, In
• Plan, organize, monitor and control multiple concurrent projects within a program, understand interdependencies and determine the optimal approach to manage them and building the solution using Salesforce technology.• Develop and manage all aspects of project engagement using agile methodology and Scrum framework right from inception, planning, execution, production, communication, resources, budget, change, risks and issues.• Collaborate with Product Managers, Technical Architect, UI/UX team, Development team, Testing team and other stakeholders from different discipline to develop a vision and roadmap for the project. Define processes and tools best suited for each project.• Serve as the primary point of contact for client on daily basis; consulting and finalizing on delivery, engaging with clients to remove any roadblock and ensure stakeholder satisfaction by maintaining strong working relationships.• Assisting team in adhering process and stay on track to ensure project milestones are completed on time, on budget and with desired results.• Ensure that all Agile principles and scrum ceremonies are followed thereby delivering the right business value with agreed standards and quality.• Provide servant leadership to project team by mentoring team members, resolving conflicts and conducting performance reviews.• Manage the financial performance of the project. Record all the project cost and expenses and align with project budget.• Coach the team in establishing practices, templates, policies, tools and partnerships to expand and mature these capabilities for the team and organization.• Mitigate risk factors through careful analysis of condition and statistical data.• Established and improvise change management process to fulfil successful project transitions.• Prepare and execute communication plan, project status reports, presentation to various audiences that include project team, C-suite, and key stakeholders.