Primary 3rd Line Support Consultant for all UK and Europe Defence and Maritime clients , Backup Support for US and Australian based clients. Troubleshooting SQL and VB data and product issues, maintaining data integrity and auditability whilst keeping business critical systems available. Working with all levels of the client from Director level down keeping them appraised of the current situation via emails and regular meetings utilising both conference calls and face to face meetings. Providing resolutions within agreed SLA’s.

To interpret and document client requirements via workshops and meetings, provide clear functional and technical specifications for clients and internal technical resources. Provide and work to project plans to produce a viable product that fulfils the clients requirements and within timescales and budget. To provide training and training documentation on products both in house and on client site to a wide audience.

Team Leader for Computer Systems including Server administration, Control of Thin Client systems including force wide application distribution of Duties Management System (DMS), HOLMES II, RTC System and many others. Provision of 24 hour Computer System callout rota incorporating all mission critical applications including Networks, servers and workstations.

Truck, van and racing tyre design engineer