Lloyd Benjamin Email and Phone Number

- Primary responsibility to call on distribution principals, purchase agents and branch managers. - Work closely with distributor sales teams through joint calls, trainings and customer service.- Developed and implemented annual business plans for key accounts.- New product introductions and launches.- Qualify and set up new distribution as needed.- Manage all programs and promotions.- Extremely proactive with secondary markets for pull through business.- Size, select and troubleshoot equipment.- Training on product and systems for distributors and secondary products.- Very active with trade organizations, participate at all local events- Responsible for keeping up with the agency’s multiple manufacturers and products.

- Primary responsibility to call on distributors and contractors.- Progressive sales growth each year, in excess of 20% annually.- Product expert, routinely training on features and benefits.- Deep knowledge of manufacturers application and products.- Responsible for communicating critical feedback for product review boards.- Significant market research, examine and arrange proposals for fresh prospects and previous customers.- Managed sales pipeline, tracked orders, constantly in search for open opportunities.- Key contact for represented lines, primary go to market strategist. - Responsible for content creation and collateral in support of manufacturers.- Managed programs, new products, competitive information.- Handled all trainings, trained contractors and distributors, and worked with local educators.- Attended all local trade events in support of manufacturers and distributors.- Responsible for keeping up with the agency’s multiple manufacturers and products.- Specialty in water heaters, market and overall share within the market.

- Managed core operations for this medium sized fuel and service provider.- Drastically improved efficiencies through creating new processes.- P & L Responsibility.- Coordinate all field trainings with distributors and manufacturers.- Improved buying habits and reduced expenses overall by 12%. - Responsible for growth objectives.- Assisted with software enhancements, used these to build out first class customer service initiatives.- HR responsibility for my team.- Technical resource for the field installers and service team.- Attend local trade shows, events and home shows in support of the customer.

- Managed a team of over 30 field technicians.- Managed all activities and schedules for technicians, installers, dispatchers and inventory coordinator. - R & D for process improvement on a continuous basis, lead for company implementation and cost reductions.- Coordinated all service work between service department and all departments, maintained all records.- Responsible for all safety trainings.- Critical to field communication and all equipment was operational.- Responsible for all fleet.- Customer service liaison, providing best in class service was our #1 priority.

- Installer of gas and oil appliances, heating equipment and other.- Safety conscious, following all gas laws and conducting field safety checks.- Trained all new technicians.