Lloyd Clark

Lloyd Clark Email and Phone Number

U.S. Retail Bank COO - PMO Governance Lead @ Citi
new york, new york, united states
Lloyd Clark's Location
New York, New York, United States, United States
Lloyd Clark's Contact Details

Lloyd Clark work email

Lloyd Clark personal email

n/a
About Lloyd Clark

An engaging leader with measurable success delivering WORLD-CLASS CUSTOMER & BUSINESS PROCESS SOLUTIONS, balancing a client-centric philosophy & operational expertise with thoughtful leadership.AREAS OF EXPERTISE:➢ Operations & Performance / Process Improvement➢ Change Management & Business Transformation .➢ Customer & Employee Engagement ➢ Business Development and Revenue Growth➢ Investment Sales/ Sales ManagementI create, develop and contribute to the implementation of innovative strategic initiatives that drive revenue, increase operational effectiveness, reduce risk and improve client satisfaction. I have delivered wins in all phases of process design/ improvement efforts by optimizing the delicate balance between strategic innovation and tactical implementation regarding client experience, employee & stakeholder buy-in, and on-going business operations. My perspective and understanding of the various dimensions of change, all interplay with focus always on the end client experience.

Lloyd Clark's Current Company Details
Citi

Citi

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U.S. Retail Bank COO - PMO Governance Lead
new york, new york, united states
Website:
citigroup.com
Employees:
201877
Lloyd Clark Work Experience Details
  • Citi
    U.S. Retail Bank - Senior Vendor Strategy Lead, Svp
    Citi Oct 2020 - Present
    Georgia, United States
    Working now within office of Citi's U.S. Retail Bank's Chief Operating Officer and focused on overall vendor strategy in the US. Accountable for direct business results and advice on operations of USRB core businesses, including Wealth, Retail Bank, Small Business and partnership with Mortgage.Focus of the COO is driving high performance in the U.S. Retail Bank and Mortgage organization, partnering across the business and functions to ensure alignment and progression of strategic priorities, to provide analytical insights, project and transformational change support and operational control expertise to the broader organization.
  • Citi
    Senior Vice President - Technology And Operations
    Citi Oct 2017 - Oct 2020
    Long Island City - Telecommuter
    Responsible for development and implementation of CWM's digital transformation including esignature, digital communication and artificial intelligence framework, as well improvements to day-to-day adviser technology infrastructure.
  • Citi
    Senior Vice President Operations
    Citi Mar 2014 - Oct 2017
    Leading team of operational and technology professionals supporting California, Nevada, Florida and IPB US Wealth Markets
  • Citi
    Vice President, Senior Operations Analyst - Personal Wealth Management
    Citi Aug 2012 - Feb 2014
    Long Island City, Ny
    Planning, development and integration of targeted initiatives to improve the overall operating platform of Citi Personal Wealth Management for Financial Advisors and their clients nationwide.
  • Citi
    Vp, Customer Service Senior Analyst - Personal Wealth Management
    Citi Jul 2009 - Aug 2012
    San Antonio, Texas Area
    Supported the planning and implementation of operations and strategic initiatives for Citi Personal Wealth Management, NIC - a division with 250K HH's and over $6 Billion in assets. 15 years experience in Financial Services, primarily Investment Advisory Services. My past experience includes 7 years as Investment Advisor to Hi-networth Clients (60MM portfolio), Senior Advice Manager and founding member for Financial Life Services, aka "myFi" from Smith Barney. I currently hold Series 7, 63, 65, 9, 10, Group 1 and AIFA® designation.
  • Citi
    Senior Advice Manager
    Citi Feb 2007 - Jul 2009
    Led team of salaried Advisors and CFP's to provide investment planning and portfolio guidance to Mass Affluent clients. During this period I was instrumental to several initiatives to include a CRM build and implementation with Salesforce.com and a strategic initiative with Advisor Software Inc., to implement a proprietary Advisory Trading Platform.
  • Citicorp Investment Services
    Citigold Executive
    Citicorp Investment Services Oct 2001 - Feb 2007
    $60 MM portfolio of Hi-Networth clients. Managed all aspects of needs, to include Fee-based business, insurance and annuity planning, Trust and Estates guidance, alternative investments and short term cash management.

Lloyd Clark Education Details

Frequently Asked Questions about Lloyd Clark

What company does Lloyd Clark work for?

Lloyd Clark works for Citi

What is Lloyd Clark's role at the current company?

Lloyd Clark's current role is U.S. Retail Bank COO - PMO Governance Lead.

What is Lloyd Clark's email address?

Lloyd Clark's email address is ll****@****oup.com

What schools did Lloyd Clark attend?

Lloyd Clark attended University Of The Incarnate Word.

Who are Lloyd Clark's colleagues?

Lloyd Clark's colleagues are Meriussoni Zai, Campbell Patty, Claudia Paez Ruiz, Kun Qian, Sandy Hou, Michelle Culvera, Farah Liyana.

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