Lloyd Hackett Email & Phone Number

Worcestershire, England, United Kingdom

Welcome to Driving Heroes - a business run by petrolheads, for petrolheads. Buying and selling used hot hatches and small sports cars in Worcester and the surrounding area. With over 30 years professional experience, we'll help find you your next car, combining performance with affordability.

Proudly looking after the Aftersales Department at Subaru/Isuzu/Ssanyong Shipston-on-Stour.

Birmingham, United Kingdom

At the end of February 2020, I began a new venture with Aston Martin Birmingham having been offered a once in a lifetime opportunity to sell cars for this very special brand, however due to the COIVD-19 pandemic, I have recently been made redundant as I unfortunately did not qualify for ‘Furlough’ status due to some extremely unfortunate timings. This was.

Kineton, Warwickshire, United Kingdom

• During my time at McGurk Performance Cars, I was responsible for managing the Service Department, this involved:
• Ensuring efficient and profitable operation of the Service department
• Maximising departmental performance in line with market potentials through the sale of labour, parts and accessories
• Exceeding Customer satisfaction and receiving multiple 5* Google reviews being mentioned personally
• Defining and managing service level agreements with customers
• Managing and developing relationships with external service providers

Coventry, West Midlands, United Kingdom

• I previously worked at Audi as a Sales Executive where my responsibilities included:
• Monthly target of 12 used vehicles, I regularly overachieved my targets with my most successful month selling 22 units
• Developing new business opportunities via customer interaction and negotiating sales within pre-agreed parameters
• Completing a range of telesales and telemarketing campaigns to generate new business opportunities
• Establishing and maintaining professional relationships with designated buyers, in compliance with the company’s business practices
• Creating and maintaining accurate and up to date buyer records within the CRM system

• I started at Land Rover as a trainee where I learnt all aspects of the business. My main roles as a Trainee included looking after all of the part exchange stock to determine what was to be resold and what was going to.
• Monthly target of selling a combination of 12 new & used vehicles, which I regularly exceeded and was recognized in Listers Torque magazine for my enthusiasm and success within the role
• Developing new business opportunities via face to face customer interaction to sell both new and used vehicles, always aiming to overachieve targets
• Maintaining customer relationships & updating customers on a regular basis regarding the build of their vehicle. I built up a sizeable and loyal customer base which was important for securing repeat business.
• Meeting targets to sell finance and insurance products to customers, taking the time to carefully understand each individual customer needs whilst complying with FCA regulations
• Creating and maintaining accurate and up to date buyer records within the CRM system