Hospitality Aide
• Facilitated care for clients in a rehab center, prioritizing care for up to 30 clients a day; distributed meals; and aided injured or immobile clients as needed.
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Lloyd Ingram is listed as Customer service-oriented, worked with multiple people at any given time to facilitate effective communication of issues and situations to peers and supervisors and champion good practices. based in Tucson, Arizona, United States. AeroLeads shows a matched LinkedIn profile for Lloyd Ingram.
Lloyd Ingram previously worked as Hospitality Aide at Pueblo Springs Rehabilitation Center and Customer Service Representative at Valor Global. Lloyd Ingram holds High School Diploma, 3.5Gpa from Hope Academy Charter.
Lloyd Ingram is a Customer service-oriented, worked with multiple people at any given time to facilitate effective communication of issues and situations to peers and supervisors and champion good practices..
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Tucson, Arizona, United States
• Facilitated care for clients in a rehab center, prioritizing care for up to 30 clients a day; distributed meals; and aided injured or immobile clients as needed.
United States
• Orchestrated seamless navigation of multiple computer programs concurrently to address clients' streaming service issues; proficiently navigated high call volumes and effectively diminished dissatisfied customers, maintaining a high customer satisfaction rate.
United States
• Optimized customer service operations by seamlessly navigating 5+ computer systems and providing technical support across 10+ device types; managed high call volumes; applied company policies to resolve client issues; and delivered satisfaction.
United States
• Executed multiple computer software tasks to assist clients with Medicare insurance claims and inquiries; controlled high call volumes, pacified irate customers, and adhered to first call resolution standards.
United States
• Maximized captioning phone conversations for hearing impaired clients in dire need of assistance at 150 words per minute for multi-hour long calls lasting over 5 hours in some cases; consistently had high accuracy captioning using voice-to-text software.
United States
• Navigated multiple computer programs to assist clients with Verizon phone service technical support and ordering assistance, managing over 50 contacts per day, constantly de-escalating irate clients, and maintaining control of high stress and high call volume situations.
United States
• Innovated as a cashier, swiftly and accurately scanning and bagging groceries for up to 100 clients daily; defused in-person conflicts; and maintained efficiency and accuracy.
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Lloyd Ingram is listed as Customer service-oriented, worked with multiple people at any given time to facilitate effective communication of issues and situations to peers and supervisors and champion good practices..
Lloyd Ingram is based in Tucson, Arizona, United States.
Lloyd Ingram has worked for Pueblo Springs Rehabilitation Center, Valor Global, Kelly Services, Customer Contact Channels, and Captioncall By Sorenson.
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Lloyd Ingram holds High School Diploma, 3.5Gpa from Hope Academy Charter.
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