• Provide L1 and L2 support to SMEs of up to 50 users in an MSP environment.• Responsible for updating the device asset registers for various clients.• Collaborate with team members on various projects for clients to improve productivity for both client and MSP.

• Install and configure Windows servers, Windows 10/11 endpoints, and applications.• Manage and support existing servers and endpoints.• Manage Active Directory, Group Policies and Microsoft 365.• Configure and manage all networking components including hardware from HPE Aruba, Ubiquiti and Mikrotik.• Collaborate with team members on various projects to improve IT infrastructure.• Successfully migrated an Active Directory Domain Controller from a Windows 2008 R2 physical… Show more • Install and configure Windows servers, Windows 10/11 endpoints, and applications.• Manage and support existing servers and endpoints.• Manage Active Directory, Group Policies and Microsoft 365.• Configure and manage all networking components including hardware from HPE Aruba, Ubiquiti and Mikrotik.• Collaborate with team members on various projects to improve IT infrastructure.• Successfully migrated an Active Directory Domain Controller from a Windows 2008 R2 physical server to a Windows 2019 Virtual Machine under the supervision of my manager.• Successfully set up and configured a Windows 2019 server and domain for the company's manufacturing plant. Show less

• One on one private lessons after school to ages 10-16 years old.• Helped with homework if the student did not understand what they had to do.• Explain concepts such as algebra, trigonometry, operations that were shown in class that the student did not understand and making sure that they fully understood the concepts.• Preparing students for tests and exams.