Scott Brown Email & Phone Number

Oceanside, CA, US

• Recruited by the COO to implement enterprise-wide processes and improve EBITDA. P&L responsibility for 25% of a billion-dollar business. Oversees 10K+ direct and indirect employees servicing 7K locations.
• Built a leadership team and created a new regional structure, assuming P&L responsibility for operations in 10 states and Puerto Rico. Deployed an organizational structure, creating role, responsibility, and escalation.
• Developed and executed integration of four (4) acquisitions and saved $15M by collapsing the siloed management structure, maximizing employee capacity, and integrating legacy systems into one unified platform.

Boston, Massachusetts, US

• Led $150M P&L of a Fine Arts division while overseeing cross-functional teams in a matrixed environment, including IT, Finance, Human Resources and IT. Used comprehensive documentation and advanced technology solutions.
• Transformed $150M Fine Arts acquisition by changing strategy and mindset to best-in-class business operations and client service. Grew service margin by 120% and EBITDA by 72% within three years.
• Conducted due diligence to acquire a UK crating, a Hong Kong storage and services business, and a US transportation and logistics company.

Boston, Massachusetts, US

• Global Operations Support responsibility for B2B and B2C global entertainment and fine arts business serving institutions, artists, galleries, private collectors, studios, and musicians. Asked to lead expansion of.
• Developed a proprietary-web-based system that enabled alignment analysis between employee tasks and active requests by client orders.

Boston, Massachusetts, US

• Collaborated with internal, partner, and logistic networks to facilitate the recycling and remarketing of client hardware and other electronic assets.
• Grew the ITAD program from 5 to 18 countries by building in-country capabilities internally and with partner networks.
• Acquired the second-largest competitor in Data Management, led the integration, and improved profitability through synergies of functions and geographies.

Boston, Massachusetts, US

• Developed and executed strategic plans and business roadmaps to support field-based data management functions. Standardized operating methodologies, set KPIs, created reward systems, and built enabling technology.
• Achieved $27M in cost optimization, including $20M in incremental recurring revenue annually (2014 - 2018) by simplifying, combining, automating, and eliminating activities.
• Led operational startup and ongoing support for Fortune 100 technology clients’ worldwide data centers.

Boston, Massachusetts, US

• Recruited internally for a new role focused on financial services with dotted-line reporting to the CEO. Built a strategic roadmap to capitalize on new regulations to support clients’ compliance needs for a.
• Standardized third-party risk assessments and information security protocol programs for financial service industry clients while preparing the company for industry and regulatory audits.
• Led the company’s first examination by the Federal Financial Institutions Examination Council (FFIEC), creating repeatable processes and procedures. ADDITIONAL EXPERIENCEGlobal Account Executive: Data Integrators, Iron.

Bachelor Of Science

Executive Certificate, Operations Management And Marketing