Lloyd Warner Email & Phone Number

Bronx, NY, US

• Perform daily service desk duties. Contribute to rollouts and system configurations. System upgradesMaintain inventory of printers and copiers. Administer user accounts on numerous vendor sites. Utilized day to day.
• Spec-Ops software deployment
• FootPrints – Helpdesk software to facilitate helpdesk tickets.
• Active Roles – Active Directory Administration
• VmView – Configuration for Thin Clients computers that connect to virtual PCs.
• vSphere 4.0 Client – Management client for VMware environment.

Bronx, NY, US

• Maintained core systems during the second shift, rotating backup tapes and monitored all critical jobs. Facilitated user support calls and process account creation and separation in Facets, Amisys and Vista.
• Foot Prints – Helpdesk software to facilitate helpdesk tickets.
• SharePoint – Enterprise intranet
• Active Roles – Active Directory Administration
• Spotlight – Real-time diagnostic software for SQL and Exchange.
• VRanger Pro - Image-based Backup and Recovery.

Norwalk, Connecticut, US

• Assigned to Brooklyn Public Library (BPL) as a System Administrator & DBA to review and improved their overall data workflow and reporting. During the first two years, my focus was to develop their financial reporting.
• Implementation of the Access Brooklyn Card (ABC) system across 60 sites running Windows 2003 server
• One centralized forest with Active Directory & Group Policies.
• Updates deployed out with WSUS 2.0.
• Worked with developers two create over 45 financial reports with SQL 2000.
• Created SLA performance reporting.