Manage eight-person staff, participate as member of senior leadership with direct support to executive director and association’s Board of Directors. • Responsible for all association communication activities including messaging, strategic planning, and overall branding. Advise AASHTO leadership and member states’ executives, policy advisors and communication staff on strategic transportation messaging. • Launched strategic messaging campaign to position executive director as industry thought-leader. Managed review and redesign of organizations web site.• Started industry coalition of surface transportation communicators that continues to regularly meet for collaboration and sharing of best practices• Implemented organization’s first social media plan, mobile media strategy and, successfully launched multiple public issue reports. Nationally recognized writer and speaker on transportation-related social media programs and strategies. • Implemented strategic communication plan and quarterly performance reporting that reduced program costs and improved staff productivity. • Established sponsorship program to generate program-sustaining revenue. Implemented enterprise-wide marketing plan to align branding and membership engagement across multiple divisions, programs.• Successfully led organization’s award-winning centennial celebration campaign. Planned and implemented AASHTO’s first annual report.• In annual customer service survey, 81 percent of respondents rated organization’s communications as good or outstanding.

Managed 18-person staff, matrix responsibility for 70-person statewide communication team. Position was responsible for $3 million biennial budget.• Innovative social media strategies earned agency a national transportation industry innovation award in 2009 for reinventing how public agencies engage with the public.• Earned 2009 national transportation PR Professional of the Year.• Regularly consulted with local, state and national organizations on social media best practices, particularly focused around crisis communication.• Agency earned an 84 percent public approval rating in 2009.• Communication advisor to state Secretary of Transportation and senior executives.• Primary agency point of contact with Governor’s communication and policy teams as well as local and regional public affairs organizations. Provided executive level advice and counsel to state Secretary of Transportation and fellow agency executives for communication policy, key message developments, crisis communications, executive media, and speech writing.

Managed Governor's communications office and served on the Governor's senior staff during search for permanent director.* Successfully managed all daily, high level communication issues for Gov. Chris Gregoire during special legislative session and federal statewide natural disaster.* Raised awareness with media and the general public for Gov. Gregoire's annual statewide town hall tour.* Developed and maintained strong relationships with press covering Gov. Gregoire and her policies.

Supervised and managed public relations team for multi-state regional public relations and advertising firm.* Developed new account billings and secured new clients.* Successfully led and managed $900,000 California recycling campaign, including strategic planning, budgeting, tactical development and implementation. Campaign earned recognition as best state agency campaign in 2002.* Utilized press releases, web site, op-ed and feature editorial copy, news conferences, special media events and trade and mainstream media relations.

Media relations, web site, writing and editing.

Writing and editing, news reporting, page design.

Writing and editing. General assignment, county government and Washington State Ferries.