Reporting to Chief Information Officer (CIO), leads Corporate Systems Strategy within the Corporate IT organization. Responsible for leading large-scale strategic initiatives to transform how Corporate IT delivers solutions and services. • Lead the up-front planning and subsequent execution of large-scale strategic technology initiatives that support the effort to modernizing Corporate IT tools/applications. • Drive Corporate IT’s strategic efforts to improve relationships and alignment with Visa business partners. Conduct research (surveys, focus group, interviews, etc.) and analysis to create strategies for enhancing communications and business partner relationships.• Work with Corporate IT leadership to identify and document the strategic framework that will help enhance team capabilities for solution and service delivery. • Create actionable reporting and analytical tools to help monitor application and technology performance and identify growth and improvement opportunities.

Lead team to develop strategic partnerships with leading payment fintechs and manage product go-to-market initiatives.• Execute global role that champions payment fintech ecosystem needs with Visa Product organization in the product discovery, product management, commercial models, and go-to-market strategies of Visa products/initiatives across all Visa regions.• Provide thought leadership and strategy development in assessing product go-to-market risks by evaluating commercial models, product capabilities, pilot/sales agreements, sales approaches, implementation strategy, support plans and rollout timeframes. Effectively communicate problems, issues, risks, solutions to appropriate stakeholders and leadership.• Drive multiple work streams by effectively leading cross-functional teams in a highly matrixed environment.• Deliver best-in-class products with high ROI and strategic value by acting as a strategic liaison between senior executives from Fintech Partnership, Merchant Sales, and Product teams to achieve executive level alignment.• Promote Visa products and solutions through sponsorship and participation in industry conferences and meetings as a featured speaker.

Promoted to lead team comprised of 25+ card payment professionals in the areas of product management/development, global business development, marketing/pricing, POS device & host certifications, product support, vendor management, and technical architecture.• Led product management team that is responsible for the design and development of Global Acquirer Processing products and services. Provided overall leadership for the execution of the product business plan and strategy, working in close collaboration with external clients and internal stakeholders. Monitored and responded to emerging market trends that affects product strategy.• Led product support team that is responsible for the support and certification of Global Acquirer Processing products and services. Defined, tracked and improved key product support metrics that connected activities to deliverable business outcomes. Maintained quality service by establishing and enforcing operational standards.• Created Visa’s Payment Technology Partner program, which worked to forge strategic partnerships with acceptance fintech providers. Sponsored and participated in industry conferences and meetings as a featured speaker to share merchant and acquirer processing opportunities with Visa.• Led business development team that was responsible for driving market development efforts for Global Acquirer Processing products and services for all Visa markets. Developed account penetration strategies for new and emerging client accounts and expanded relationships with existing client accounts.• Drove product management, product support, and marketing efforts with $10M+ annual operating budget.

Led team comprised of 15+ card payment professionals in the areas of product management/development, global business development, marketing/pricing, POS device & host certifications, product support, vendor management, and technical architecture.• Provided product management leadership for the work of documenting requirements, designing processing flows, sizing development efforts, creating a payment functionality prioritization roadmap, and building business case justifications of products and services.• Led for market development efforts for Global Acquirer Processing products and services for all markets outside of the U.S. Screened potential business deals by developing market strategies and deal requirements.• Drove team to improve the operational systems, processes, and policies in support of the product strategy. Drove team to create and execute long-term business planning, including any initiative geared toward high product utility and operational excellence. Established global product support and certification infrastructure.• Led activities that included: product management, marketing/pricing strategy, website design, production support and certification.

Promoted to lead team comprised of 60+ card payment professionals in the areas of operation management, product management/development, relationship management, marketing/pricing, POS device & host certifications, product support, and vendor management.• Certified and managed Tier I/II merchant and acquirer processor authorization/settlement links for Canada/U.S./Mexico markets. Successfully drove operational plan for major new processing platform migration. Over 80% of global authorization/settlement traffic processed through these processing links that connected large merchants and acquirers.• Certified third party POS products to AXP network for Canada/U.S. markets (includes EMV & Contactless)• Drove POS/network certification, product development, product support and marketing efforts with $10M+ annual operating budget.• P&L, product management/development and marketing responsibility of AXP point-of-sale (POS) products and services for Canada/U.S. markets (includes EMV and Contactless). Products supported multiple brand networks (AXP, MC, Visa, JCB, etc.). Portfolio generated $15M+ in product revenue annually.• P&L responsibility merchant fee revenue portfolio. Portfolio generated $100M + revenue annually.