Provided complex administrative support to the department of Academic Affairs. Performing executive assistance to Dean of College, Associate Dean, Dean of Online Education, and several Program Coordinators.Responsible for operation of front desk. Answered high volume multi-line telephone, screening and transferring call as necessary, and took precise messages. Responsible for creating, publishing, mailing, scanning, faxing, and making copies of documents. Retrieved and dispersed department mail. Responsible for responding to Academic Affairs mail. Created, implemented, managed and trained other to use, a desk copy ordering and tracking system for both Online and Ground programs. Responsible for generating course schedule, collaborating with Program Coordinators and Core Faculty to select appropriate course to be offered each term. Created, updated and managed a complete course history, providing upper management with an easy to use database to review courses previously offered and courses currently needed. Human Resources Generalist duties included: Retrieved online applications and resumes, initiated contact with possible hires, scheduled interviews, conducted interviews, assisted applicants with completing hiring documentation, created, managed, updated, and maintained all personnel records. Received and reconciled all department invoices and expenses using Concur and Business Portal. Built working relationships with new and current vendors, retrieved all relevant documentation and receipts. Familiar with creating check request, processing W-9, and using mobile Concur.Responsible for generating payroll spreadsheet, calculating pay rates for over 350 employees. Responded to student inquiries by phone and email; redirected inquiries to the Dean student services staff at TCS.

Provided complex administrative support to the department of Academic Affairs. Performing executive assistance to Dean of College, Associate Dean, Dean of Online Education, and several Program Coordinators.Responsible for operation of front desk. Answered high volume multi-line telephone, screening and transferring call as necessary, and took precise messages. Responsible for creating, publishing, mailing, scanning, faxing, and making copies of documents. Retrieved and dispersed department mail. Responsible for responding to Academic Affairs mail. Created, implemented, managed and trained other to use, a desk copy ordering and tracking system for both Online and Ground programs. Responsible for generating course schedule, collaborating with Program Coordinators and Core Faculty to select appropriate course to be offered each term. Created, updated and managed a complete course history, providing upper management with an easy to use database to review courses previously offered and courses currently needed. Human Resources Generalist duties included: Retrieved online applications and resumes, initiated contact with possible hires, scheduled interviews, conducted interviews, assisted applicants with completing hiring documentation, created, managed, updated, and maintained all personnel records. Received and reconciled all department invoices and expenses using Concur and Business Portal. Built working relationships with new and current vendors, retrieved all relevant documentation and receipts. Familiar with creating check request, processing W-9, and using mobile Concur.Responsible for generating payroll spreadsheet, calculating pay rates for over 350 employees. Responded to student inquiries by phone and email; redirected inquiries to the Dean student services staff at TCS.

Administered comprehensive support to Regional Sales Coordinator, District Sales Coordinators, and to Associate Sales Coordinators. Implemented a Claims Department for Regional Office. Acting as the primary Claims Specialist. Received claims from a variety of sources. Reviewed all claims to secure appropriate documentation and signatures to ensure prompt and accurate claim processing. Corresponded with several different parties i.e. doctors, therapist, nurses, policyholders, and employers. Acted as liaison between policyholder and corporate office. Continually tracked progress of all claims. Attended to large volume of incoming calls. Offered policyholders outstanding customer service by assisting them with both knowledgeable and friendly service. Also, assisted incoming calls from Associate Sales Coordinators looking for help with claims, forms, procedures and policy information. Screened prospective recruits through several internet recruiting sites. Selected worthy candidates from sources and then persuaded recruits to come into our office for a Board Room presentation. Developed a clear and precise system for Associate Sales Coordinators to find important sales applications and documents. Creating a centralized filing system. Showcased a “Site Seller” binder to Associate Sales Coordinators and District Sales Coordinators. Creating a personalized reproduction of the binder by request. Supplied all levels of management with administrative assistance to include assisting with emails, creating correspondence letters, taking messages, helping with facsimile, and ordering supplies. Generated mass production of marketing packets specified to particular groups or accounts. Generated mass production of new hire packets for both prospective hires, and new agents. Brainstormed and promoted several new ideas to Regional Sales Coordinator… such as “Coffee, Conversation and a Career”, “Ducks in a Row” and “Charger Monopoly”.

I was brought aboard to work as a fellow administrator. I did do this for a short period. Yet, I had inquired about working with the skiptracing department. After a few weeks time I took on addition roles as a junior skiptracer and dwp collector.

I provided guests with a full two hour interactive tour of the Warner Bros. Studios and Facilities. Sharing with guests almost a decade of information and facts. Also worked in Ticketing office handling sales, reservations, and cancellations. Often had to work with security team to ensure customer safety and satisfaction.

I worked directly below the Warehouse Supervisor. I worked with both the Supervisor and three different Foremans. I was the administrative assistant to the cabinetry, cupboards and dispatch department. I had several administrative tasks, but also did other duties such as calculating pay for all laborers, dispatching drivers and workers to specific locations while keeping an active progress board. I handled all phone calls, orders, inventory checks, and ordering.