Lori R. Email and Phone Number

AI Coordinator: - Assist customers in understanding AI technologies and integrating AI capabilities for process improvements.- Provide customer support for ongoing AI initiatives and evaluate sandbox and production environments.- Develop and manage a work plan to track AI use case initiatives and report to agency-wide leadership.- Coordinate development and implementation of AI models, negotiate with vendors, and ensure quality service delivery.- Collaborate with customers to develop and implement high-quality AI solutions aligned with IT strategy.- Serve as a liaison between IT and non-IT agency program areas to manage intake of new AI-related use cases.- Develop AI-related skills in other employees and build expertise within the IT division.Middle-ware System Administrator- Install, configure, and maintain JBoss application server environments.- Monitor server performance, troubleshoot issues, and optimize configurations for stability and performance.- Deploy and manage applications on JBoss servers, including updates and patches.- Configure security settings, SSL certificates, and access controls for JBoss applications.- Collaborate with developers and other IT teams to resolve application deployment and integration issues.Linux/Unix/Cloud Administrator- Set up and maintain security controls, including IAM policies, encryption, and access controls.- Configure and manage user access, roles, and permissions to AWS resources using IAM.- Monitor AWS environment for performance, availability, and cost optimization.- Identify and resolve issues in AWS infrastructure and respond to incidents.- Provision, configure, and manage AWS resources such as EC2 instances,CloudFront, WAF, and S3 buckets.- Maintain documentation for configurations, procedures, and best practices, and provide training to team members.

Linux Administration. Install, configure, diagnose issues on Ubuntu linux systems.Research and resolve issues related to FIPs compliance.

Storage EngineerManage 3PB+, NAS and Block Storage, 56 multi-vendor Storage arrays, EMC, HDS, and PURE. 20+ Brocade fiber switches.EMC: Isilon, XtremIO, VMAX, Unity, VNXHDS: HUS, Gx00, Fx00PURE: M20r • Daily management of storage; allocations, resize, reclaim, performance monitoring. • Diagnostics with storage and/or switch/server performance/communication issues. • Forecast growth, created capacity reports, Visio technical SAN/Storage diagrams. • Recommended solutions, obtained necessary funding, implemented solutions ranging from new installations, multi-vendor storage migration and consolidation to expansions of existing equipment. • Trained Junior Storage Administrator and provided TOIs to Colleagues.IT Infrastructure Project Manager • Worked with cross-departmental and IT resources to define goals, objectives, and SLAs. • Verify that requirements fit within the constraints of the existing infrastructure and budget. • Manage timeline from purchasing, delivery, installations, testing, and final handover. • Developed proposals, recommended budget/cost estimates. • Created and/or ensured technical diagrams were accurate to allow IT resources to verify requirements. • Ensure budget is approved and objective/scope is obtainable. • Create project management documentation. • Handle ongoing project status meetings with team and stakeholders/sponsors. • Train new colleague as project manager and provide TOIs on technical knowledge required.

Administration of Unix, Linux, and Windows Systems and Storage for local and remote Datacenters; Austin, Dallas and India. Supported approximately 700+systems, Solaris, Linux and Windows. Maintained hardware/software. • Installations, upgrades, patching. Installations utilizing DVD, Jumpstart or Kickstart. • Solaris zoning administration. • Veritas VCS, VXFS, and Netbackup installation and ongoing administration. • DNS Administration Bind 8, 9 Sun Solaris. Supported internal and external DNS. • Devlab IPV6 configuration and management. • HDS/NetApp Storage Administration. • Utilized Wiki, Sharepoint, Confluence and/or Jira as required to record project status and share documentation. • User Administration as required via manual Unix/Linux, HIDM, and Active Directory. • Diagnostics and issue resolution as required. • Trained/mentored new System Administrator.Projects: • Hitachi Identity Manager Software Implementation. ◦ Evaluated software, created POC, developed proposal, presented solution, planned project, installation, coordination of testing and roll-out. • Redesign of Development Lab. ◦ Managed redesign, consolidation of development lab. Coordination with Application and IT Systems team. No funds budget, required consolidation utilizing existing infrastructure. • Netbackup Solutions Implementation. ◦ Managed implementation and configuration of HQ and India Datacenter NetBackup Solution. • IPV6 and DNS Implementation. ◦ Implementation of first IPV6 and DNS within the Development Lab.

Designed/developed an Intranet web interface to Oracle data. Enabling Oceanographers to access data and reporting via web queries. Written in C, C-Shell, and html. Overall support for departments Sun, SGI, HP, and Intel systems.