Lara Liss Santiago Email & Phone Number

Ontario, Canada

Toronto, Ontario, Canada

● Conducted sampling trials and sensory analysis to maintain quality standards of products and detectproduction issues. An example of this was when I detected prolonged fermentation of product;saving the business 40,000 liters of beer that would be otherwise dumped.● Worked in conjunction with brewing, packaging, and maintenance departments to ensure quality from raw materials to finished products.● Advocated and promoted continuous quality and safety improvement, identifying problem areas andcontributing to problem-solving. I frequently identified incorrect labeling for my team, and in one instance saved the company $10K in product loss and recall costs.● Executed, updated, and provided recommendations for Standard Operating Procedure and policy review.

Dourados, Mato Grosso Do Sul, Brazil

● Worked with clients to translate product ideas into a design and a fully manufactured product.● Supported quality assurance processes by determining sources of faults in customer food products andproviding evidence supported solutions on how to improve the manufacturing process.● Conducted trials with different ingredients and used analyzed results to determine optimal formula without preservatives. This resulted in the creation of a product with 50% longer shelf life thancompetitors, and exceeded sales expectations of clients by 35%.

Dourados, Mato Grosso Do Sul, Brazil

● Trained hospitality team to ensure high-levels of responsiveness, accuracy, quality, and professionalism.● Collected data from customer patterns and generated reports that monitored customer traffic. This data was used to determine the ideal inventory, reduce waiting times by 30 mins, and improve customersatisfaction by 25%.

Corumbá, Mato Grosso Do Sul, Brazil

● Checked product and packaging against labeling standards before shipment,reducing irregular shipments by 15%, and ensuring the FDA regulations (ANVISA)were followed correctly.● Provided feedback, training, and identified process improvements on qualitycontrol after inspections and audits.

Postgraduate Degree, Process Quality Engineering, Advanced-Level Graduate Certificate

-Graduated with Distinction, awarded for attaining a GPA above 3.8

University Pathway Program, High-Advanced English Program

International Language Academy of Canada -Toronto, ON

Bachelor'S Degree, Food Engineering

High School Diploma

Exchange Program