Larry Ludlow Email & Phone Number

Greater Detroit Area, Michigan, Us

Ann Arbor, Mi, Us

Ann Arbor, Michigan, Us

As Director of Information Technology, I lead the development of Otava’s technology strategy and ensure its alignment with business objectives and service offerings in the data and cloud services space. 𝗞𝗲𝘆 𝗛𝗶𝗴𝗵𝗹𝗶𝗴𝗵𝘁𝘀 I currently oversee the activities of the Internal IT, software development, and business & technology teams as well as third-party contractors through all internal infrastructure development projects. I led the modernization of IT processes and infrastructure, aligning Otava with ITIL and ITSM standards: -Created integrated toolsets and enabled rich data analytics -Oversaw the development and deployment of a support desk and CMDB -Reduced ticket closing times by 30% -Saved hundreds of hours per month in staffing expenses Led the creation of a one-stop shop for customers and streamlined the customer experience: -Combined 2 customer portals into one using a microservices backend architecture -Enabled customer-facing metrics and analytics -Controlled a $1.2MM staff budget -Managed vendor relationships

Ann Arbor, Michigan, Us

I managed Otava’s IT and business and technology teams and led IT infrastructuremodernization projects.𝗞𝗲𝘆 𝗛𝗶𝗴𝗵𝗹𝗶𝗴𝗵𝘁𝘀I steered the design and implementation of an S3-compliant storage solution:-Implemented deployment automation using Ansible-Enabled a service offering that was previously only accessible at large cloud servicescompanies like Amazon and MicrosoftCatalyst in the development of Otava’s Gen3 Cloud Service:-Provided technical leadership and served as subject matter expert-Managed relationships with vendors-Significantly impacted client retention-Enabled customer autonomy and self-managementPioneered internal automation training:-Designed and delivered an 8-month training curriculum-Upskilled over 50 staff in Ansible, CICD, and Gitlab

Detroit, Mi, Us

As a technical leader, I automated key infrastructure components of Little Caesar’sonline and mobile ordering platform, now used at thousands of locations worldwide.𝗞𝗲𝘆 𝗛𝗶𝗴𝗵𝗹𝗶𝗴𝗵𝘁𝘀-Provided technical leadership within a multi-team environment-Leveraged continuous integration and delivery (CICD) to streamline development-Designed and deployed Infrastructure-as-Code driven systems-Built in compatibility with multiple cloud platforms-Implemented infrastructure automation in Terraform and Ansible

Troy, Mi, Us

Designed and created a configuration management system used to deploy, configure, and control the ‘Point and Pay’ POS platform used by governments and public sector agencies across the U.S.𝗞𝗲𝘆 𝗛𝗶𝗴𝗵𝗹𝗶𝗴𝗵𝘁𝘀-Developed a highly available centralized log management system- Automated deployments to AWS using bamboo and docker- Implemented a server monitoring system and integrated it with our alerting system and slack

Dearborn, Mi, Us

As Manager of Server Engineering, I oversaw a distributed computing environment ofthousands of servers and devices spanning hundreds of offices across North America.𝗞𝗲𝘆 𝗛𝗶𝗴𝗵𝗹𝗶𝗴𝗵𝘁𝘀-Managed a $13MM budget across staffing, licensing, projects, and resources-Directed a $3MM data center migration following a company acquisition-Cut costs by negotiating better licensing agreements with vendors-Reduced server deployment time from a matter of weeks to days-Deployed SCCM to facilitate deployment review and approval processes-Promoted from team leader to manager

Ann Arbor, Mi, Us

Collaborated with the Windows, Unix, and Storage team leaders on the development of the north campus data center, a multimillion-dollar initiative that spanned a 2.5-year period from conception to deployment. Led enterprise hosting and integration services in support of a migration from Novell to Suse Open Enterprise Server

Founder and IT Consultant of an IT consultancy that served clients in manyindustries, from the public sector to automotive and aerospace.𝗞𝗲𝘆 𝗛𝗶𝗴𝗵𝗹𝗶𝗴𝗵𝘁𝘀-Directed business and engineering operations-Assembled technical teams through projects of various sizes and scope-Handled design and project management responsibilities-Delivered six and seven-figure projects to companies including:---GE Aerospace---City of Troy---Eastern Michigan University---Detroit Auto Dealers Association---Henkel---Detroit Beer Company---Detroit Opera House

Implemented large-scale server (Solaris/JBoss) deployments for major companies in the aerospace and automotive sectors.

Highland Park, Mi, Us

Led and supported infrastructure upgrades including Solaris to Linux migrations, installation of Oracle RAC clusters and workload monitoring systems.

Managed the design and deployment of infrastructure capacity in support of application, web, email, and database hosting for clients in industries including education and automotive.

Managed and administered the company’s internal computing environment𝗞𝗲𝘆 𝗛𝗶𝗴𝗵𝗹𝗶𝗴𝗵𝘁𝘀- Coordinated an interdepartmental project to convert 60,000 customers to new billing system in order to save the company $3 Million

Built the technology roadmap of a small manufacturing company and managed their server, hardware, and network infrastructure.

Bachelor Of Science Business Administration, Information Technology Management

Education record

Reasoning, Data Analysis And Writing

Critical Perspectives On Management

Supply Chain Fundamentals

The Institute For Leadership Fitness™

Lean Healthcare Management

Computer Science