Laura Luftman

Laura Luftman Email and Phone Number

Dental Supply Sales & Customer Service Professional @
Laura Luftman's Location
Minneapolis, Minnesota, United States, United States
Laura Luftman's Contact Details

Laura Luftman personal email

About Laura Luftman

My focus has always been on customer retention, and I take pride in the strong, lasting relationships I've been able to develop, for myself and for the companies I've had the pleasure to work with.My style is positive, easygoing and service oriented. I define my role as one of "liaison" between customer and company, seeking the best possible outcome for both, and making all transactions a pleasurable experience. I've been fortunate to work with excellent companies in my Customer Service/Inside Sales career, and have learned much from the women and men who were my superiors and employers. But I've learned the most important lessons from my customers - and I keep learning every day.

Laura Luftman's Current Company Details
Popp Dental Supply, LLC

Popp Dental Supply, Llc

Dental Supply Sales & Customer Service Professional
Laura Luftman Work Experience Details
  • Popp Dental Supply, Llc
    Independent Sales Rep
    Popp Dental Supply, Llc Apr 2008 - Present
    Home Office, St. Anthony Village Mn
    Dental supply and small equipment sales to dental practices from coast to coast is my specialty. My customers are the best part of the job! It's particularly satisfying to work with a diverse customer base, selling and serving a nationwide territory; building solid, long-lasting relationships and finding the best products and solutions for their practices.
  • Rjm Dental Advantage
    Account Manager
    Rjm Dental Advantage Jun 2001 - Mar 2008
    Minneapolis, Mn - Customers Nationwide
    Account Manager to over 600 dental practices nationwide. I kept my accounts informed of new products, manufacturer promotions and company special offers.Processed rebate paperwork for customers qualified to receive free goods. Designed communications for mail or fax. Arranged for and followed up on samples or information. Retained and grew sales by building excellent, long-term customer relationships. Assisted customers with account inquiries, trouble-shooting, tracking… Show more Account Manager to over 600 dental practices nationwide. I kept my accounts informed of new products, manufacturer promotions and company special offers.Processed rebate paperwork for customers qualified to receive free goods. Designed communications for mail or fax. Arranged for and followed up on samples or information. Retained and grew sales by building excellent, long-term customer relationships. Assisted customers with account inquiries, trouble-shooting, tracking packages and back orders and resolved shipment issues. Up-sold and cross-sold on inbound orders and pursued new business by cold calling prospects and referrals from existing customers. Consistently met or exceeded monthly and yearly sales goals. Achieved 1 million dollars in sales (2004), 1.3 million (2005) and 1.5 million (2006). Earned “Number 1 Account Manager” award in 2004, 2005, 2006 and 2007. Show less
  • Northeaster & Northnews (Promedia, Inc)
    Classified Advertising /Front Office Manager
    Northeaster & Northnews (Promedia, Inc) Jul 1991 - May 2001
    Minneapolis Mn
    This was a multi-task office role with a focus on classified advertising sales, customer service and front office management. Responsible for the entire classified advertising sections in two community newspapers, from selling ad space to final design and layout of that section in the Northeaster and NorthNews. Maintained repeat business and generated new business through cold calling prospects. Increased ad revenues by up-selling from line ads to display advertising. Also generated… Show more This was a multi-task office role with a focus on classified advertising sales, customer service and front office management. Responsible for the entire classified advertising sections in two community newspapers, from selling ad space to final design and layout of that section in the Northeaster and NorthNews. Maintained repeat business and generated new business through cold calling prospects. Increased ad revenues by up-selling from line ads to display advertising. Also generated revenue by creating and selling special-focus classified advertising sections. This was a key-holder position, so I was responsible for opening in the mornings. I managed bulk mailings, distributed incoming mail, handled busy phones directing calls or taking messages, and assisted walk-in customers. I also had the pleasure of illustrating stories and editorials. I provided administrative support for the editor, retail sales rep, reporters and publishers. Show less

Laura Luftman Skills

Sales Operations Dentistry Cold Calling Direct Sales Medical Devices Sales Key Account Management Account Management Selling Sales Process Sales Management B2b Customer Service Market Development Capital Equipment Marketing Strategy Sales Presentations Product Launch Ups Shipping Usps Priority Mail Shipping New Business Development

Laura Luftman Education Details

  • Lakeshore Technical College
    General Studies In Marketing, Visual Merchandising, Leadership, Psychology, Receptionist Mgmt
  • Lincoln High School
    Lincoln High School
    General Studies With Emphasis On Language Arts, Visual Arts And Social Studies

Frequently Asked Questions about Laura Luftman

What company does Laura Luftman work for?

Laura Luftman works for Popp Dental Supply, Llc

What is Laura Luftman's role at the current company?

Laura Luftman's current role is Dental Supply Sales & Customer Service Professional.

What is Laura Luftman's email address?

Laura Luftman's email address is la****@****hoo.com

What schools did Laura Luftman attend?

Laura Luftman attended Lakeshore Technical College, Lincoln High School.

What are some of Laura Luftman's interests?

Laura Luftman has interest in Debate, Cooking, I Like Learning New Things, The Great Minnesota Outdoors, Running, The Genetics Of Evolution.

What skills is Laura Luftman known for?

Laura Luftman has skills like Sales Operations, Dentistry, Cold Calling, Direct Sales, Medical Devices, Sales, Key Account Management, Account Management, Selling, Sales Process, Sales Management, B2b.

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