Lluís Calafell Liebanas Email & Phone Number

Switzerland

Run the OCH Prepaid Services* Follow-up the lifecycle of the product from buying until removing* Perform 2nd and 3rd level support* Participate to the oncall rotation to assure 24/7 support.* Oversee and set up new services together with different providers* Write scripts for the automation of tasks, manage the monitoring and write reports on demand*.

* Run the OCH Prepaid Services * Follow-up the lifecycle of the product from buying until removing * Oversee and set up new services together with different providers * Write scripts for the automation of tasks, manage the monitoring and write reports on demand * Create non-standard applications to fill new needs to satisfy the customers and the business.

In Accenture I worked in the Banking/Insurance sector, I worked with different types of teams and projects and in different clients.My roles taken in the company were the following:-Taking requirements with the user-Analyzing business gaps-Designing solutions for new requirements-Development in Cobol, Java using SQL in Mainframe environtments using CICS or.