Lluís Benet Mulé Email & Phone Number

Barcelona Area, Spain

Results-driven Workplace Manager with a proven track record in orchestrating cross-departmental initiatives to enhance overall workplace efficiency and employee satisfaction. Adept at leading diverse teams and implementing digital processes to streamline operations. Demonstrated success in fostering improved communication within the organization and pioneering innovative solutions. A trailblazer in introducing cutting-edge technology for seamless onboarding and deployment processes.Key Achievements:Creation of Cross-Departmental Collaboration: Established and led cross-functional teams encompassing IT, Maintenance, Facilities, Governance, and Helpdesk, fostering a collaborative environment to optimize workplace operations.Enhancing Workplace Experience: Spearheaded initiatives to ensure the company provides the best possible workplace experience for employees, leading to increased satisfaction and productivity.Team Leadership: Successfully managed a high-performing team of three technicians, fostering a culture of excellence and collaboration to achieve departmental objectives.Improved Group Communication: Elevated communication channels with other brands within the VW Group, enhancing collaboration and information sharing among different entities.Digital Process Optimization: Implemented digital processes across departments, simplifying daily tasks for the team and providing guidance to other departments within the company. Contributed to a more efficient and streamlined workflow.Technological Innovation: Pioneered the adoption of MacBooks, making the company the first within the VW Group to embrace the technology. Achieved complete 0-touch onboarding and deployment, setting a new standard for efficiency in the organization.

Greater Barcelona Metropolitan Area

Currently steering the ship as a proud member of the Steering Committee at SEATCODE. Here's what I'm up to:🎯 Setting the Strategic Course:Leading the charge in defining and shaping SEATCODE's overarching strategy.Collaborating with the committee to identify key focus areas and navigate market opportunities.🌐 Communication Maestro:Ensuring seamless communication of committee decisions to all teams.Implementing efficient processes for decision cascading and fostering transparency.🔍 Task Structuring & Doubt Resolution Pro:Central point for structuring tasks and addressing doubts from various teams.Collaborating with committee members to streamline problem-solving processes.🚀 Strategic Leadership Maven:Making informed decisions that contribute to the company's overall success.Providing strategic guidance to the committee and the entire organization.🤝 Cultural Architect:Defining and promoting a cohesive company culture aligned with SEATCODE's values.Engaging the entire company in working collaboratively towards common objectives.Excited to be part of a dynamic team, steering SEATCODE towards success, and fostering a unified, positive work culture! Let's connect and chat about all things strategy and company vibes. 🚀

Barcelona, Catalonia, Spain

Barcelona Area, Spain

El Prat De Llobregat, Catalonia, Spain

In my role as Acting IT Manager at Amazon in El Prat de Llobregat, Catalonia, Spain, I was tasked with overseeing IT operations for 5 warehouses in the Barcelona area. This involved organizing resources, supporting daily operations, and ensuring a successful prime day event. Additionally, I played a crucial role in preparing the IT infrastructure for the upcoming Black Friday and Christmas peak, contributing to the company's success.

El Prat De Llobregat, Catalonia, Spain

In my role, I serve as the focal point for day-to-day technical support, leading a team of 10 skilled technicians. My responsibilities include organizing and overseeing various updates and upgrades within our systems, with a primary focus on networking devices. Additionally, I manage change through a meticulous change management process, ensuring smooth transitions for Windows and Linux servers, each with distinct roles.I specialize in troubleshooting and resolving complex system issues with the utmost efficiency, minimizing any potential impact. Over the past 6 months, I assumed the role of IT manager for all warehouses in Barcelona, covering a temporary leave and successfully overseeing operations during this period.Maintaining effective communication and fostering positive relationships with various departments is integral to my role. I actively collaborate with different areas within the company, aligning tasks and support efforts to enhance overall productivity.As the main point of contact for security systems, I am dedicated to ensuring the integrity and reliability of our security infrastructure. Simultaneously, I serve as the primary contact for operational support, streamlining processes and providing swift resolutions to any operational challenges that may arise.Overall, my multifaceted role requires a combination of technical expertise, managerial skills, and effective communication to ensure the seamless operation of our systems and the continuous support of our company's diverse needs.

Barcelona Y Alrededores, España

Santa Oliva

Remote assistance, Costumer service, network infraestructure, users, computers, policies, helpdesk, server maintanance, printers, printer server, voip, windows server, windows 7, Linux, kaspersky console, kaspersky antivirus, ITILv32011, kaspersky MDM, MDT, deployment services, Android support, windows support,

Viborg

Cisco, Microsoft, Fog, Ubuntu, Server 2008, Server 2012, Networking, Hardware, Software, ESXi.

Vila-Seca, Tarragona

Bartender, costumers service, improve the best experience for the costumers, cocktails, team work.I've worked for 4 seasons in Port Aventura, one of the most big companies of entertainment in Spain. I've learned a lot of thinks there like the importance of the team work and the importance of be the best for the costumers service.

Reus Area, Spain

Vaig realitzar les pràctiques d'empresa del Grau Superior, Aquí vaig apendre com es treballa en el moment del IT supporter gracies al meu Tutor en pràctiques: David Alsina que em va ensenyar tot el que va poder amb el poc temps que vam tenir.

Reus Area, Spain

Program, Strategy & Digital Business

Superior Degree It Suporter, Information Technology

Activities and Societies: Cisco CCNA Academy, Microsoft AcademyI have done my education in Denmark for almost 3 years and at the same time.

Formació Profesional Grau Superior, Telecommunications Technology/Technician, Fpgs

Activities and Societies: CCNA- Cisco Academy.IT, TV, Radio, Sound, C++, Windows Server, Linux Server, DNS, Network, Hardware, Telephony,

Fpgm Electrònica De Consum, Electrical/Electronics Maintenance And Repair Technology, Fpgm

Electronica Digital, Electronica General, Sonorització, Hardware, Sistemes Operatius,