Data-Driven Product Leader with a combined 20+ years of digital marketing, product management, and customer experience expertise. Proven ability to translate user insights into successful product strategies that drive growth and engagement. Adept at leading cross-functional teams (design, engineering, marketing) to deliver exceptional customer experiences. Eager to leverage a strong track record of exceeding expectations and passion for user-centric innovation to contribute to your product team's success.I’ve never been more excited than I am TODAY about what digital can do. I am extremely passionate about the potential for transformation through technology and DATA. We are right at the helm as we navigate toward that ultimate customer experience. I can’t wait to see what we can do together when we marry our smarts, and the power of technology and customer data.Partnering with Enterprise companies around the globe, through my experience in Digital Marketing, to optimize their data management strategies, empowering that true promise of digital CX, through a unified view of the customer, in real-time. SaaS Customer Account Management is the perfect blend of my skill set. Digital experience includes but not limited to: • Large website redesigns and app development• eCommerce flow management and optimization• Omni-channel strategy• Cart abandonment program management• A/B testing• Web analytics (Including DWH and BI roll out)• Order automation strategies focused on fraud and credit system policies• Chat• SEO, and the list goes on….
Listed skills include Cross Functional Team Leadership, Marketing, Management, Competitive Analysis, and 16 others.