✔ Luis Miguel A. Email & Phone Number

New York, NY, US

Country Manager for Spain, Portugal, and Israel. Aiming to help companies to build a true omnichannel experience for their customers. Leading and leaning from a team of amazing professionals that support companies to reach their business goals though a better CX. As the only unified Customer eXperience Management platform (that's why our symbol at NYSE is.

Pleasanton, California, US

I helped the biggest organizations to discover what are they leaving behind when they are not focusing on Customer Experience. Linking Financial metrics (like churn or cost reduction) to satisfaction helps to understand that CX is not a nice to have but a must-have that drives business outcomes. I also supported all other lines of business and the "Sales.

Barcelona, Barcelona, ES

Orchestrating, organizing, fine-tuning. As the Sales General Director, I was in charge of the growth and international expansion of the company. Reporting to the CEO, I led both Demand Generation and, Field Sales, and presales to empower my team to communicate the advantages of our product to companies with a sizeable team in the field. Bringing innovation.

Arlington, VA, US

Sales Director for the EMEA region. Based in London and working with some of the biggest companies in Europe. Defining different strategies in each of the countries, finding new ways for the team to engage with decision-makers, and understanding the differences between selling into the US VS selling into EMEA are some of the priorities I had when I was.

Austin, Texas, US

Improving customer’s business and IT infrastructure of East and South African countries through Oracle solutions.As the Territory Manager for the African Transition Cluster, I was Managing some of the most challenging territories of Africa (7 countries in total). Coordinating the team in the field with the Business Developers and some other roles was part.

Santa Clara, California, US

Account Manager of the biggest Government and huge companies (IBEX 35) like Renfe, Agbar, Iberia or DHL. I also developed a very strong relationship with all Intel Partners. Guiding the customers over our portfolio and solutions and helping them to understand why Intel is the choice they need was my mission. My numbers all along this experience were far.

Madrid, ES

Sales team selection and training, big accounts management, marketing planning, leading and optimization of sales team, negotiation and conclusion of international business transactions, competitor analysis, and company´s DAFO analysis. Besides sales management, I have created and developed the corporate WEB page and have also collaborated with the.

Selection, organization, leadership and training of a 10 people sales team. Monthly, quarterly and yearly costs planning and assessment. Competitor analysis. Supervision, opening and keeping of key accounts.RESULTS:104% of target in 2006 – 2007 campaign.

Istanbul, Beykoz, TR

Direct Computer equipment selling to large companies and private customers. Organization and optimization of different areas of the shop. Permanently stock auditing and regular accounts closing.