Luis Martinho Email & Phone Number

Ireland

Grow Mid-Market revenue for Couchbase and increase new logo acquisition. Teams located in UK, France, Germany and Switzerland

Ireland

• Responsibilities:
• Develop Mid-Market strategy and GTM plans for EMEA
• Manage a team of Digital Sales professionals by providing guidance, setting goals and objectives, delegating tasks, and monitoring performance.
• Develop and implement effective digital sales strategies to increase customer base.
• Analyze customer behavior data to identify trends, opportunities and risks in the market.
• Coordinate with marketing teams to ensure alignment between online and offline activities to assist in the generation of sales.

• Responsibilities:
• Developed and grew the Prime Inside Sale Team.
• Managed customer relationships and identified new sales opportunities.
• Cultivated strong business relationships with key decision makers within target accounts.
• Set all Revenue & KPI targets for the Team.
• Created detailed reports on sales performance for senior management review.

County Dublin, Ireland

• Responsibilities:
• Developed and implemented effective sales strategies to increase revenue.
• Managed a team of 8 inside sales representatives, providing guidance, coaching and training.
• Created reports on the overall performance of the inside sales team, including monthly revenue figures and client retention rates.
• Conducted weekly one-on-one meetings with each inside sales representative to review performance and set individual goals.
• Scheduled regular team meetings to discuss Sales forecasts, provide updates on progress and share best practices on sales techniques that were working.Achievements:

Ireland

• Responsibilities:
• Developed and implemented strategies to increase sales volume.
• Conducted outbound calls to existing clients & new clients to increase revenue on sales.
• Provided customers with product information, pricing and availability.
• Generated leads through cold calling potential clients.
• Maintained detailed records of customer interactions, orders and account status updates.

Lisbon Area, Portugal

• Responsibilities:
• Developed and implemented channel strategies to maximize sales and profitability.
• Created, maintained and managed relationships with key channel partners.
• Prepared monthly reports on performance metrics of channels such as sales volume, revenue and margin.
• Identified potential areas of improvement in existing channel operations.
• Tier 1 (largest SIs) partners management

Lisbon Area, Portugal

• Responsibilities:
• Responsilble for Top clients in the Telco & Media markets.
• Served as a liaison between the client and internal teams to ensure successful execution of projects.
• Conducted regular meetings with clients to review progress and discuss potential requirements that were coming up to ensure I manage their expectations effectively.
• Identified new business opportunities by researching the market and staying abreast of competitor activities.

Lisbon Area, Portugal

• Developed and implemented strategic plans for assigned accounts to increase revenue.
• Identified opportunities for cross-selling products and services to new & existing customers.
• Managed key account relationships, ensuring customer loyalty and retention.
• Negotiated contracts with clients to ensure optimal pricing and terms of agreement.
• Prepared monthly reports summarizing account activities for upper management review.
• Monitored competitor activities in order to stay ahead of the competition and increase sales.

Lisbon Area, Portugal

• Maintained customer service standards by resolving escalated customer inquiries in a timely manner.
• Hardware and software support of all Unix servers and associated Solaris OS and Cluster

Lisbon Area, Portugal

• Troubleshooted and resolved hardware, software, network and storage related issues.
• Provided technical guidance to team members for system administration tasks.

Lisbon Area, Portugal

Internal helpdesk support and administrationInternal customers facing activity with workpost setup, from the PC station to the printer environmentSupport and PC troubleshootingUnix servers administrationNetwork setup for communications

Master'S Degree

Education record

Education record

Education record