Matthew Crowder

Matthew Crowder Email and Phone Number

Technical Success Engineer @ Splunk
san francisco, california, united states
Matthew Crowder's Location
Houston, Texas, United States, United States
Matthew Crowder's Contact Details
About Matthew Crowder

Well rounded data center professional specializing in enterprise administration. My skills and interests include extensive knowledge in data center technologies, industry analysis, and client facing climates to drive desired business outcomes. Business Tools: SCCM(Systems Center Configuration Manager), Active Directory, MS Server (2008, 2012 R2, 2016) SAP, Exchange 2013, Office 365, MS Visio, SharePoint, HyperV, SQL Server Management, VMware ESXi (5.0,5.5,6.0, 6.5), vSphere, vCenter, Linux (CentOS), Citrix (XenServer, PVS, XenApp, XenDesktop), MS Office (Excel, Word, PowerPoint, Access,365),

Matthew Crowder's Current Company Details
Splunk

Splunk

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Technical Success Engineer
san francisco, california, united states
Website:
splunk.com
Employees:
6681
Matthew Crowder Work Experience Details
  • Splunk
    Technical Success Engineer
    Splunk Oct 2024 - Present
  • Liongard
    Senior Partner Success Engineer, Strategic Accounts
    Liongard Jan 2022 - Oct 2024
    Houston, Texas, United States
  • Liongard
    Partner Success Engineer
    Liongard Sep 2021 - Jan 2022
    Houston, Texas, United States
  • Computex Technology Solutions
    Client Advocate
    Computex Technology Solutions Apr 2019 - Sep 2021
    Houston, Texas Area
  • Accudata Systems
    Technology Engineer
    Accudata Systems Nov 2018 - Feb 2019
    Houston, Texas
  • Accudata Systems
    Technology Administrator
    Accudata Systems Jun 2017 - Nov 2018
    Houston, Texas
  • Hewlett-Packard
    Presales Solutions Architect
    Hewlett-Packard Jun 2014 - Oct 2016
    Houston, Texas Area
    Provide technical support for over 5 account managers and over 20 partners covering various market segments by enabling their technical staff with expertise and available resources necessary to generate revenueResponsible for delivering keys new logo account wins Lead numerous training campaigns for elite channel partner which included account managers and solution architects as a result our partners evangelize HPE, thus winning new HPE market share. Deliver customer presentations that expose them to our product portfolio and drive company revenue Cover multiple product business units including primary storage, backup, rack and tower servers, bladesystem, hyper converged to enable partners and drive company revenue Create monthly customer dashboard report that provides the state of customer environments to deliver a proactive customer support experience
  • University Of Alabama
    It Service Desk Student Consultant
    University Of Alabama Jul 2012 - Feb 2014
    Tuscaloosa, Alabama Area
    Provide assistance to customers effectively delivering solutions to guarantee quality serviceCreate service tickets so solutions can be developed and business can continue effectivelyAssist in troubleshooting computers and devices to maximize their efficiency to the customer
  • Thyssenkrupp
    Service Delivery Manager (Intern)
    Thyssenkrupp May 2013 - Aug 2013
    Alpharetta, Georgia
    Maintained over 20 projects in the TKE project portfolio to ensure accurate project update data for all TKE projects.Initiated projects using Highrise proposal tool to effectively communicate to our PMO and support our customers.Consolidated site emergency contact and circuit information for over 160 customer sites to efficiently troubleshoot IT related outages and drastically simplify data management department wide. Delivered critical customer support information by acting as the single point of integration for data for the weekly TKE SDM meeting. Redesigned the TKIT Customer Satisfaction Survey to improve our proactive approach of delivering excellent service to our customers.
  • Mercedes-Benz Us Int'L
    It Service & Parts Specialist
    Mercedes-Benz Us Int'L Aug 2011 - Dec 2011
    Vance, Al
    Created advanced shipping notices using the SAP business management software to maintain accurate receiving of supplier parts for effective logistic operationsUpdated codes in order for the specifiers to effectively communicate with their appropriate suppliers so customer loyalty and satisfaction will continueUpdated customer information to ensure accurate records for further business
  • Mercedes-Benz Us Int'L
    Applications I.T. Specialist
    Mercedes-Benz Us Int'L Jan 2011 - May 2011
    Vance, Al
    Developed and maintained a data collection process that updated team members on late and upcoming business application changes making data into effective information for the team membersCreated training material for an internal business change application system establishing more beneficial information available to the business Monitored, maintained and organized incident tickets to update team members on current issuesGathered and organized documentation for I.T. Supplier Portal that provides support for applications that are essential to the communication and performance of the supplierIntroduced new, more efficient method of training for team members on a desired process or application
  • Mercedes-Benz Us Int'L
    Operations I.T. Specialist
    Mercedes-Benz Us Int'L May 2010 - Aug 2010
    Vance, Al
    Co-coordinated administrative office printer change project in order to eliminate a virtual local address network resulting in more cost efficient printers Assisted with implementation of network infrastructure which was on the new expansion of the plant making information gathering more efficient

Matthew Crowder Skills

Microsoft Office Visio Troubleshooting Customer Service Change Management Leadership Integration Computer Science Information Technology Visual Studio Training Microsoft Sql Server Hp Servers Hp Networking Problem Solving Customer Relations Information Management Business Process Improvement

Matthew Crowder Education Details

Frequently Asked Questions about Matthew Crowder

What company does Matthew Crowder work for?

Matthew Crowder works for Splunk

What is Matthew Crowder's role at the current company?

Matthew Crowder's current role is Technical Success Engineer.

What is Matthew Crowder's email address?

Matthew Crowder's email address is lm****@****.ua.edu

What is Matthew Crowder's direct phone number?

Matthew Crowder's direct phone number is +128189*****

What schools did Matthew Crowder attend?

Matthew Crowder attended University Of Alabama.

What are some of Matthew Crowder's interests?

Matthew Crowder has interest in Children, Economic Empowerment, Civil Rights And Social Action, Education, Science And Technology.

What skills is Matthew Crowder known for?

Matthew Crowder has skills like Microsoft Office, Visio, Troubleshooting, Customer Service, Change Management, Leadership, Integration, Computer Science, Information Technology, Visual Studio, Training, Microsoft Sql Server.

Who are Matthew Crowder's colleagues?

Matthew Crowder's colleagues are Rayyan Lababidi, Héctor Coto, Janis Ma, Alyssa Strand, Michał Rutkowski, Evonne Alexander, Marven Leung.

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