Liam Matthews work email
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Liam Matthews personal email
Experienced Technical Analyst with a demonstrated history of working in the Information Technology and Services industry. Passionate about cybersecurity, information security, open source, and digital rights.
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Technical AnalystTiger Eye Oct 2021 - Oct 2024Norwich, England, United KingdomI have acted as a technical lead on several iManage projects, taking the customer from PKO to Go-Live. I have experience in handling new iManage implementations as well as iManage upgrade projects. I work closely with clients to ensure that projects run smoothly and milestones are communicated clearly. I am familiar with iManage on-premise and cloud (both iManage Cloud and CloudiManage). I also frequently write and maintain integrations between customer PMS systems with their iManage solution, utilising SQL Stored Procedures and PowerShell. -
Lead EngineerTiger Eye Feb 2020 - Oct 2021Norwich, United KingdomMy primary responsibilities were the handling of 2nd line tickets, and more challenging iManage cases. I held weekly calls with customers to ensure progress across their open tickets.During the absence of the Technical Support Manager I covered the management of the support team.
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Support EngineerTiger Eye Consulting Ltd Jul 2016 - Feb 2020Norwich, United KingdomMy primary duty is handling technical support, working closely with our customers to resolve issues. Typical issues I handle involve working with Windows Servers, Windows Desktops, SQL, and iManage Work.I have also worked on projects to install the iManage Work environment for our clients. These projects involve the configuration of Windows Servers for iManage Work Services, installation and configuration of Microsoft SQL Server, and the installation and configuration of iManage Work Services.
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Pal MentorUniversity Of East Anglia Sep 2015 - May 2016Norwich, United KingdomMentoring first year students to help them adapt to life on campus and away from home. Including university regulations, writing styles and other general skills not taught within lectures. As well as backing up their knowledge within the Programming I module. -
Retail OperativePrimark Stores Limited Sep 2015 - Feb 2016Norwich, United KingdomNight-shift restocking team. -
Shop AssistantCharmed Interiors Aug 2010 - Jun 2011Downham Market, United KingdomDuties involved serving customers and stock control. I built strong positive relationships with both frequent customers and staff.
Liam Matthews Skills
Liam Matthews Education Details
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University Of East AngliaDid Not Graduate. -
College Of West AngliaDistinction*Distinction*Distinction*
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Downham Market High SchoolGcses
Frequently Asked Questions about Liam Matthews
What is Liam Matthews's role at the current company?
Liam Matthews's current role is Technical Analyst - Document Management Systems.
What is Liam Matthews's email address?
Liam Matthews's email address is l.****@****a.ac.uk
What schools did Liam Matthews attend?
Liam Matthews attended University Of East Anglia, College Of West Anglia, Downham Market High School.
What are some of Liam Matthews's interests?
Liam Matthews has interest in Social Services, Children, Economic Empowerment, Civil Rights And Social Action, Politics, Education, Environment, Poverty Alleviation, Science And Technology, Disaster And Humanitarian Relief.
What skills is Liam Matthews known for?
Liam Matthews has skills like Web Development, Time Management, Teamwork, Software Development, Technical Support, C#, Linux, Java, Imanage, Imanage Work, Programming, Computer Networking.
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Liam Matthews
Hoboken, Nj -
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1pbinfo.com -
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