Leanne 'Lei' Bachman-Martin Email & Phone Number

Baltimore, Maryland, United States

Baltimore, Maryland Area

Linthicum, MD

Linthicum, MD

Serving as part of the National Service Desk providing support for laptops, iPads, network and application issues while working with the best team members available.

Linthicum Heights, Maryland

I am an IT contractor for TEKsystems, currently working with Charmer-Sunbelt. This is an incredible job, and a great experience, better than I have ever had. I am very excited for the opportunities that are on the horizon!

Hampstead, Maryland

Provided rapid, professional, courteous and accurate telephone support to customers and over 600 retail location associates across five departments: Gift Card Department; Point Of Sale Support; Inventory Helpdesk; RF Support; and Tuxedo Rental Support. Lead the pack with the highest closing ratios and customer service rating.

Westminster, MD

Floor lead for the mid and evening shifts; responsible for: motivating, educating, encouraging and empowering employees to schedule appointments; monitoring employee telerecruitment phone calls and completing follow-up performance reviews; monitoring call statistics; database management; creating and uploading call lists; communicating with all static.

Westminster, MD

Basic supervisory duties included coordination with Carroll Area Transit for client transport, scheduling responsibilities, employee counseling, and inventory control. Main job duties included medical transportation of bed-bound or wheelchair-bound clients via ambulance and wheelchair van to hospitals, emergency rooms, nursing homes, doctor’s appointments.