-Assistant to President, Business Development, and all Sales Managers. -Responsible for curation of all orders and on-time shipments.-Worked closely with multiple departments to ensure customer satisfaction.

-Developed a social media strategy to increase following-Daily use of Quick Book & Point of Sales Systems. -Responsibility included maintaining customer collections & PA D.O.T. information.

-Managing 80+ employees, hiring, training, and career development. -Create & Maintain Potential Client Relationships-Develop employee protocols; ensure payroll is accurate and completed.

- Managing staff, hiring, training, and career development- Improves customer satisfaction- Create/make reservations & procedures- Balancing Accounts & Reporting

- Group Rooms Coordinator- Resolved service issues over the phone- Performed data management & revenue reporting- Administrator to General Manager & Director of Sales

- Managing/Booking reservations- Resolved service issues over the phone- Provided Maestro Operating Systems- Responded to general customer inquiries

- Participated in marketing campaigns- Resolved service issues over the phone- Coordinate In-House Events & Develop Pocono Zuri-Jurani Community Program- High Level Administrator to General Manager

Experiences with managing/booking reservations, Maestro Operating Systems, planning events, customer service skills, and implementing and carrying out safety and front desk procedures while maintaining a professional mannerism

Provide service to members, customers, and the general public with quality service.Experience with developing, planning, and implementing new procedures and programs to achieve strategic goal and wellness. Assisted with implementation of strategies that support recruitment of new members and better quality of service with existing members.

At Lindy Property Management I was responsible for the day-to-day operations within the leasing office that included being a receptionist, leasing apartments, marketing and working with the maintenance team. Being a part of a team helped to create successful monthly newsletter as well as direct and plan for holiday inspired events.