Laura Bartholomew Email & Phone Number

Wayne, Pennsylvania, United States

• Target, evaluate, and finalize lease transactions.• Deliver high-quality Customer and Account Manager interactions.• Deliver compelling presentations to diverse audiences, driving positive customer engagement and action.• Demonstrate expertise in selling skills, consumer insights, negotiation techniques, and business acumen to effectively promote and sell company products, driving growth and renewals.• Proficiently utilize Salesforce customer relationship management platform… Show more • Target, evaluate, and finalize lease transactions.• Deliver high-quality Customer and Account Manager interactions.• Deliver compelling presentations to diverse audiences, driving positive customer engagement and action.• Demonstrate expertise in selling skills, consumer insights, negotiation techniques, and business acumen to effectively promote and sell company products, driving growth and renewals.• Proficiently utilize Salesforce customer relationship management platform to effectively manage and maintain customer relationship accounts, optimizing sales processes and enhancing client satisfaction.• Act as the primary point of contact for vendors/dealers, overseeing all aspects of dealer business operations.• Proactively promote financing products to designated clients to drive volume and increase market penetration.• Target, assess, and finalize lease programs or transactions to meet specified objectives.• Conduct outbound customer/prospect interactions daily to maintain engagement.• Collaborate with clients to drive results and maximize leasing funding volume.• Cultivate, sustain, and expand the Financial Services footprint within the client base.• Develop new Account Managers to enhance leasing volume and market penetration. Show less

New York, New York

• Skillfully leveraged the Sugar CRM platform to efficiently manage and nurture customer relationship accounts, optimizing sales workflows, and elevating client satisfaction.• Implemented researched business strategies tailored for specific markets or clients in partnership with internal stakeholders.• Developed and sustained robust customer relationships to achieve shared business goals, provided strategic guidance, and kept clients informed on opportunities and activities.• Led… Show more • Skillfully leveraged the Sugar CRM platform to efficiently manage and nurture customer relationship accounts, optimizing sales workflows, and elevating client satisfaction.• Implemented researched business strategies tailored for specific markets or clients in partnership with internal stakeholders.• Developed and sustained robust customer relationships to achieve shared business goals, provided strategic guidance, and kept clients informed on opportunities and activities.• Led quarterly strategic business reviews with all clients, spearheaded action plan development to resolve any issues identified.• Converted leads into actionable opportunities.• Navigated and managed intricate sales cycles adeptly.• Consistently achieved quarterly revenue targets.• Recognized obstacles hindering customer adoption and established feedback mechanisms linking customers with product teams.• Cultivated a comprehensive understanding of clients’ requirements.• Applied consultative selling techniques to offer value-added solutions and facilitate clients in business enhancement.• Introduced customers to new products and features, enhancing engagement and ensuring ongoing value realization.• Executed strategic negotiations for mutually beneficial deals, maximizing revenue.• Collaborated closely with Sales Representatives to oversee complex sales dialogues and expand the pipeline.• Utilized sales forecasting methodologies to strategize and plan sales pipelines effectively. Show less

Honolulu, Hawaii, United States

• Fostered relationships and drove sales by supporting the customer journey in-store.• Led the planning, zoning, and executing of the entire iPhone 13 launch cycle for Apple Ala Moana.• Repaired relationships through NetPromoter (NPS) calls and de-escalated negative customer interactions.• Optimized processes and provided feedback to best tailor an experience for the customer.• Made same-day schedule changes based on callouts or unexpected events.

• Responsible for driving sales and deepening functional and technical expertise in four different Retail Store Teams over 2 timezones.• Demonstrated effective leadership by providing guidance and support to team members through collaborative management techniques.• Had a proven track record in developing and implementing strategies to achieve business objectives and consistently meeting key performance metrics.• Proactively monitored market trends and swiftly seized opportunities… Show more • Responsible for driving sales and deepening functional and technical expertise in four different Retail Store Teams over 2 timezones.• Demonstrated effective leadership by providing guidance and support to team members through collaborative management techniques.• Had a proven track record in developing and implementing strategies to achieve business objectives and consistently meeting key performance metrics.• Proactively monitored market trends and swiftly seized opportunities to outperform competitors.• Led 100+ person Zoom trainings/meetings weekly.• Collaborated with each Store’s Leadership team to drive the execution of Business priorities for the whole store. Show less

Charleston, South Carolina Area

Charleston, South Carolina Area

Charleston, South Carolina Area

Charleston, South Carolina Area

Charleston, South Carolina Area

• Drove operational excellence across front-of-house (FOH) and back-of-house (BOH) functions, contributing to overall restaurant success.• Led and mentored a team, fostering a positive and enjoyable work environment conducive to success.• Enhanced profitability by effectively managing labor, food, and beverage costs through strategic ordering and inventory practices, while ensuring compliance with policies and procedures.• Elevated customer satisfaction by upholding high standards… Show more • Drove operational excellence across front-of-house (FOH) and back-of-house (BOH) functions, contributing to overall restaurant success.• Led and mentored a team, fostering a positive and enjoyable work environment conducive to success.• Enhanced profitability by effectively managing labor, food, and beverage costs through strategic ordering and inventory practices, while ensuring compliance with policies and procedures.• Elevated customer satisfaction by upholding high standards of service delivery.• Spearheaded sales and marketing initiatives to foster business growth continuously.• Proactively recruited and onboarded new talent to meet future staffing needs.• Upheld rigorous standards of safe food handling, cleanliness, and sanitation throughout shifts, ensuring food quality and safety standards were met with appropriate equipment and adherence to recipe specifications.• Ensured each dish met exacting standards for taste, temperature, and presentation.• Maintained impeccable standards of cleanliness and organization, ensuring the restaurant maintained a fresh and inviting atmosphere. Show less

Charleston, South Carolina Area

Charleston, South Carolina Area

San Diego, California

Charleston, South Carolina

San Diego, California