Lisa Bayne Email & Phone Number

Awendaw, Sc, Us

Washington, District Of Columbia, Us

Charleston, South Carolina, Us

• Promoted to manage all projects and operations for in-house agency, in unison with duties from Operations Specialist role, ensuring optimal team utilization and process efficiency. Act as agency gatekeeper to vet, facilitate, and resource all incoming requests.• Resource, build, and oversee timelines and execution for 250+ requests per year, including corporate go-to market campaigns, videos, and other top-level company initiatives communicating across 50+ individual stakeholders and projects.• Serve as system administrator for Asana and Workfront project management software programs overseeing system functionalities, processes, reporting, backend updates, user training, and support for 130+ active users. • Established new and improved team processes, including conducting focus groups, updating request intake forms, revamping user and workflow process templates, creating end-user training documents and videos, and developing custom reporting. • Tabulate, analyze, and present weekly, monthly, quarterly, and yearly KPI reports and dashboards on employee utilization, hours, and projects.• Provide strategic guidance and recommendations on how to best bring assets to life within the company brand.

Charleston, South Carolina, Us

• Coordinate workflow processes, creative resources, and project scheduling for in-house marketing agency ensuring timely delivery and launch of marketing campaigns.• Launched and served as project manager for quick turn production team overseeing development of campaign deliverables and client communications while utilizing team to 100% capacity. • Manage outsource budget, projects, and performance metrics, foster vendor relationships, and oversee template production.• Perform process improvements to reduce agency SLAs and enhance team workflows. • Edit marketing materials and update design in Adobe Creative Cloud platforms to ensure compliance with Blackbaud’s Corporate Style Guide. • Earned Blackbaud Lean Practitioner Certification

Mount Pleasant, Sc, Us

Managed and streamlined daily business activities in addition to performing duties outlined in previous role as Executive Assistant and Business Development Consultant. • Systematized application processing, tenant leasing procedures, and client relations communications.• Managed vendor billing, tenant payment processing, payroll processing, investor portfolios, and contract signing. • Conducted team meetings ensuring progress towards business goals and activities while addressing employee concerns.

Mount Pleasant, Sc, Us

Marketed services and performed organizational duties for a real estate investment and property management company comprised of 200 single- and multi-family rental units. • Conducted Comparative Market Analyses for rental properties on the Multiple Listing Service (MLS), created rental listing advertisements, and managed incoming leads cutting average days vacant in half from 2014 to 2016. • Managed customer acquisition and retention and handled tenant relations.• Established company marketing plan and updated website and social media content.

Assist the Career Center Employer Relations team with facilitating and promoting Spring 2014 job fairs and events. Utilize database systems (JobMate, C3M) to assist in managing job fair marketing and registration procedures for students and employers for the job fairs. Outreach to student organizations and other target audiences to promote Career Center events.

Provided customer service while performing administrative duties at the Century BMW dealership.Answered phones and transferred calls on a switchboard of 60+ extensions. Scheduled service appointments and processed service and parts transactions using all methods of payment.Closed and booked invoices in the ADP accounting program.Filed checks, invoices, and customer deals.Took new car inventory of 200+ vehicles and located previously sold vehicles.

Delivered quality customer service to all guests at Corner Pocket Taproom. Trained new employees.Greeted customers, waited on tables, and served food.Confirmed quality assurance with customers to make sure they were satisfied and to address any concerns.Processed customer payments with cash and credit.

Mount Pleasant, Sc, Us

Performed executive and organizational duties for a real estate investment and property management company. Set up new office, filed, entered data, and maintained office supply inventory.Developed market research for new properties for sale and rent listed on the Multiple Listing Service (MLS) and classified advertising internet sites.Provided remote services such as marketing for available real estate, drafting special reports, updating website and social media content.Performed bank reconciliations.Received phone calls and educated customers about properties available for rent.

Master Of Business Administration (M.B.A.), Business Administration And Management, General

Bachelor Of Science (Bs), Business Administration, Darla Moore School Of Business - Management And Marketing